Support System module is a helpful tool that enables you to provide your customers with quick and proactive support.
With an up-to-date FAQ page, your customers can easily find the information they need, saving them time and improving their overall experience.
The Support System interface is user-friendly, making it simple to create, edit, and delete FAQ topics with just a few clicks.
You can also
manage FAQ topic status and sort order using Support System
module, and easily
find Support System topics with quick search
option.
Additionally, you can
change products and sales channels with Support System
module easily.
You can also try out different options to
create SEO page names, titles, and texts with Support System
module.
It is possible to
assign videos to FAQ topics, using Support System
module. Besides, you can
create meta page titles and descriptions with Support System
module.
By utilizing Support System module, you can create a comprehensive knowledge base that covers all aspects of your products and services. This will help your customers find the answers they need quickly and efficiently, while also making your support team more productive.
Features:
This module is used in the backend only and its settings can be found under the Products/Catalogue, and Support System tabs.
Widgets and pages:
Support system filter and support system listing widgets are added to this module. |
