Managing XSell and UPSell
Both these functionalities (XSell and Upsell) are used to inform a customer who has already purchased something on the website that he can order some more products that can be associated with a product (products) he has already purchased, or he may be interested in purchasing these products.
After you accessed the admin area of your website, click on the Products/Catalogue, Products (Brands/Categories) tabs, click on the required product and then click on Edit button.
While editing or adding a product, click on the Marketing tab. You can assign products either to Xsell or UPSell by clicking on the corresponding tabs, clicking on a product and clicking on >> icon. As a result, a product will appear in the Assigned Products section.
When a customer purchases a product that was edited (added) above, he will get the following notification.
Such notifications are sent regularly per cron settings. The products that were assigned to this product via Xsell or UPSell will appear in this notification so the customer will be able to click on their images and get to the website where he will be able to purchase them.