Live Chat Now Open on the Forum
19th August 2011 by Harald Ponce de LeonWe‘re proud to announce a new Live Chat extension to our Community Support Forum! The Live Chat facility serves to host live discussions between community members to not only directly communicate with friends, store owners, developers, and service providers around the world, but also to quickly receive and provide support in urgent matters.
The tight integration with the support forum opens the Live Chat facility to over 250,000 registered community members ready to participate in live chat sessions.
In addition to our Corporate Sponsorship program, commercial developers and service providers now have an additional channel to reach out directly to community members seeking direct and professional support with their online stores. One-On-One discussions can be held in private chat rooms to discuss potential deals.
The Live Chat facility will also be used to host official events to discuss our future goals and receive direct feedback from our users. Our first events will occur with the next releases we push out and for our upcoming bug hunting days that will soon be announced.
We‘re excited to provide this new channel in communicating even closer to our users and look forward to the discussions being held. The Live Chat facility is available on our Community Support forum at:
Don‘t by shy - get in touch! We‘re all looking forward to it!