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Help needed - worldpay related


pure-dvd.com

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Posted

Reposted as previous post has disappeared?!

 

I have a problem with my Worldpay module that I'm hoping somebody can help me with.

 

I recently installed Worldpay 4.0 version 1.7 with success. It tested ok with all test payments etc but the problem with this was that although it worked to a point, it wasnt re-directing to my site upon payment completion & remained on Worldpay's successful payment page. In an attempt to rectify this, I installed version 1.4 as I read that this particular version had solved the problem and I could do things step by step from there.

 

The problem I have encountered is that prior to installing version 1.4 I didnt uninstall version 1.7 through the admin panel as I should have. Instead I physically removed the files (x4) that were installed thinking this would do the same job..... wrong!!!

 

I am now in a position where the files are in their correct location (re-installed version 1.7) yet are not enabling worldpay as before. i.e. The payment module 'secure credit card payment' is no longer available to 'install' through the admin panel etc

 

Can anybody tell me why this would be and hopefully tell give me a clue how to solve the problem. I am looking to go fully live on the 1st July and this is a major set-back as you can imagine.

 

Would any other files have been altered by my actions?

 

ANY help on this matter would be appreciated

 

I tried to restore my previous backup but it fails.

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