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osCommerce

The e-commerce.

Strange Order Problem


badjo

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Posted

I had a customer make an order yesterday and he does not show up in the customers, or orders table.

 

I only know about the order from the email notification and the confirmed charge at Authorize.net.

 

Has anyone had this problem before?

 

I can not find any posts relating to this or I am not searching for the correct topic.

 

Please let me know if you know any reason this can happen.

 

Thank You For You Assistance

badjo

Posted

I do not have one defined out on auth.net site, but after the order process customers and all my manual orders do get sent back to my store confirmation page.

 

Interesting, I have made several posts about not recieving cc data in my database

middle 8 and 1st and last 4 in email. I do not get any of them, and no replys to my posts on the problem.

 

Do you think that it is related to not having a hardcoded response url in auth.net settings?

 

I sure need to capture the cc info for rebilling.

 

I was going to do a full os upgrade to try to fix any errors.

 

take a look

 

http://www.wineoceros.com

 

thanks for your help.

Posted

Thanks - checkout_process.php

 

I tried both and process worked.

 

thanks again.

 

 

Any idea why I am not getting the cc data?

none in database and none in email order notifications.

 

I have an email address specified, I do get order emails they just do not have the 1st and last 4 of the cc#?????

 

thanks

jb

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