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osCommerce

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forgotten password


pokceb

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Posted

When a customer tries to log in and has forgotten their password and enters the info to have a password e-mailed, it says it has sent a password but a pass word is not received. Any ideas? Also, I know there is somewhere that I can read about setting permissions and other common problems, but I can't seem to locate it - can you point me in the right direction? - Thanks so much.

Posted

becky you need to log in and run these tests your self to see what is happening, you need to make sure you have the emails set up how are you emailing? i cant really help you other then to say that if you test it and can come back and say ok this part here isnt working you will be better off ,as it stands it seems your question(to me) is a little vague you have my email if you want to e mail me any questions

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