knowgangs Posted June 18, 2004 Share Posted June 18, 2004 This appears to be a common problem that many users have complained about. I installed the software then upgraded it to version 2.2. As a result, in the administrative control panel I now have 3 problems. 1) I get the following error Warning: call_user_func(tep_cfg_get_zone_name): First argument is expected to be a valid callback in /home/hsphere/local/home/knowgang/knowgangs.com/admin/includes/functions/general.php on line 1232 2) I have many lines that repeat themselves under the 'my store' info. 3) In the 'shipping/packaging' section in the admin area, the line to enter my zip code has now disappeared. As a result the USPS shipping module is not working. I have noticed many, many other users reporting the same problem. I have seen some suggestions how to take care of the problem over the past few months with little response. Can someone (one of the many OScommerce Experts) please post some simple instructions to this problem for the rest of us please. Thanks in advance!!! Jared www.knowgangs.com Link to comment Share on other sites More sharing options...
Guest Posted June 18, 2004 Share Posted June 18, 2004 what do you mean by 'installed' and then upgraded? what version did you install and then upgrade? Link to comment Share on other sites More sharing options...
knowgangs Posted June 18, 2004 Author Share Posted June 18, 2004 I installed the first version and everything worked fine. I then upgraded it to version 2.2. Link to comment Share on other sites More sharing options...
Guest Posted June 18, 2004 Share Posted June 18, 2004 i am still lost, how long ago did you do the first version, then version 2.2? did you also fillow all the steps properly? if you have multiples duplicate lines, it means you ran the program many times, which duplicated the lines in your configuration file. do you have your company info with your address setup in the 'my store' area of the configuration in the admin? Link to comment Share on other sites More sharing options...
knowgangs Posted June 18, 2004 Author Share Posted June 18, 2004 First, thank you for taking the time to reply, I appreciate it! I ran early version just trying it out for a couple days. I then upgraded 2.2 and that's when I got all the problems. My company info is in one of the lines, but there are approximately 4 duplicate blank lines. Link to comment Share on other sites More sharing options...
Guest Posted June 18, 2004 Share Posted June 18, 2004 i dont know where you got the older version, if that is all you have, and you are just starting out (i did view your site) you should just start with a clean version downloaded from here. dont download from anywhere else, you dont know what has been modified from the default. else you have a bit of work ahead of you to make it work right. is it really worth it? Link to comment Share on other sites More sharing options...
Mark Evans Posted June 18, 2004 Share Posted June 18, 2004 THis problem occurs when you try to use the upgrade module to upgrade from a 2.2-MS-x to a 2.2-MS-x. If you read the text for the upgrade module it says that its to upgrade a 2.1 store only. Mark Evans osCommerce Monkey & Lead Guitarist for "Sparky + the Monkeys" (Album on sale in all good record shops) --------------------------------------- Software is like sex: It's better when it's free. (Linus Torvalds) Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2004 Share Posted August 30, 2004 THis problem occurs when you try to use the upgrade module to upgrade from a 2.2-MS-x to a 2.2-MS-x. If you read the text for the upgrade module it says that its to upgrade a 2.1 store only. Ok, so how do you fix it ? I have the same problem. I've hacked the 'Configuration' table to remove duplicates, but still getthe "tep_cfg_get_zone_name" error message. I can enter a zone, the database has the zone entry, but admin doesn;t show it. Surely someone out there must know how to fix it. If you search these forums LOADS of people are having this problem/ please please please can someone post a fix. Ian Link to comment Share on other sites More sharing options...
Guest Posted September 1, 2004 Share Posted September 1, 2004 To fix the zone error ... Edit admin/includes/functions/general.php and add ... function tep_cfg_get_zone_name($zone_id) { $zone_query = tep_db_query("select zone_name from " . TABLE_ZONES . " where zone_id = '" . (int)$zone_id . "'"); if (!tep_db_num_rows($zone_query)) { return $zone_id; } else { $zone = tep_db_fetch_array($zone_query); return $zone['zone_name']; } } Ian Link to comment Share on other sites More sharing options...
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