211655 Posted June 14, 2004 Share Posted June 14, 2004 hi one of the customer forgot his email. how do i check it. he doesnt recieve the email for any reason. can i go into db and check. in mysql front it just shows a long string (may b encrypted) any wya to retrieve.? 211655 SEO Optimization Export Orders into CSV file Link to comment Share on other sites More sharing options...
Guest Posted June 14, 2004 Share Posted June 14, 2004 the password is encrypted, if the customer can not get email then if the customer places an order, no email will be received there either and what good does that do? what happens if you send email from outside the store? Link to comment Share on other sites More sharing options...
211655 Posted June 15, 2004 Author Share Posted June 15, 2004 he receives the email but the password he gets is not correct and he cant login with that.can i chnage it or find the correct one from db any how? thanks john, dan 211655 SEO Optimization Export Orders into CSV file Link to comment Share on other sites More sharing options...
djs Posted June 15, 2004 Share Posted June 15, 2004 You can't get it from the db, or at least, you can't read it if you get it. It is encrypted, as it should be. In the database, change his email address to one you have access to, have it send you the password (which is changed when you click the forgot password link), log into his account with your email address and new password, change the password, then change the email address back in the db. Or, there is a contribution to help with this, Master Login: http://www.oscommerce.com/community/contributions,1923 Dan Dan Stevens Link to comment Share on other sites More sharing options...
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