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Have to refresh page


richardsteve

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Hi,

 

I'm wondering why, when I cruise around my site, the images don't show up when I've come to a new page (until I refresh the page). Is anybody else having this problem or is there a fix? It doesn't happen all the time, but it happens really often...often enough to lose customers. Thanks!

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  • 8 months later...
My link is http://www.asmartgift.com/cart/. I'm still trying to figure out why sometimes images won't show up on a page of my site, until I refresh the page. The buttons and images just show the little "X" where an image should be, until refreshed.

I'm not seeing a problem. All images show up for me. Maybe you need to clear your browsers cache.

 

Jack

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check these sites

www.flightbooks.com/catalog

www.mambospeed.com/catalog

Same as Jack. At time of writing, I don't see any X in your stores. (I'm using IE6, Netscape 7.2 on XP)

 

Have you cleared your browser cache as Jack suggested? Also try to view your sites with other browsers.

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As Jack and AR, I have no problem viewing any images and I'm using FireFox.

 

its doesnt happen all the time

you literally have to click through 35-40 pages then you see it occur

and yes i am using ie and firefox and it happens in both

I have also tried different machines

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its doesnt happen all the time

you literally have to click through 35-40 pages then you see it occur

and yes i am using ie and firefox and it happens in both

I have also tried different machines

 

I think we have isolated this issue to sites that share ips

what would cause this kind of problem for carts that dont have

ssl enabled but they are on a shared virtual host ip

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  • 3 weeks later...
I think we have isolated this issue to sites that share ips

what would cause this kind of problem for carts that dont have

ssl enabled but they are on a shared virtual host ip

 

I was wrong

It doesnt have anything to do with computers on the same ip.

it just rears its ugly head after a bunch of clicks

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I wanted to add to this that I have had the same problem off and on now for over a year. The sites work perfectly 90% of the time and then all of a sudden the pictures, graphics, color etc. disappears with only the text showing. It definetly has something to do with the refresh of the page.

 

I have a fairly heavily modified cart at

 

Light Professionals

 

and a brand new clean install at with a skin applied at

 

Life Quest Nutrients

 

On both sites you can view this phenomenon by clicking the refresh button. If you double click the refresh button quickly it will either turn the graphics on or off depending on the state the site is in. Some times it wil take a dozen double clicks to change the state and the next time two or three attempts. I personally would find it amazing if someone could fix this issue. I have tried everything I can think of and several things that other have thought of. So far nothing that works.

 

Bruce

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Just another bit of info for the missing graphics issue.

 

I did a test and had others do it on two differnet computers an apple system with aol and an explorer. Both experience the missing graphics and then a refresh fixed it.

 

I did my own test and this is the what the picture properties shows.

 

http:///images/microsoft/intkeyboardps2.gif

 

 

http://www.lifequestnutrients.com/catalog/...eel_of_time.gif

 

Maybe somebody knows where the code for the missing directories is changed?

 

Bruce

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i did some more searching. I found that by removing the space after 'HTTP_SERVER', in line 14 of configure.php in the catalog/includes seems to have stopped the intermitant missing graphic.

 

define('HTTP_SERVER','http://www.lpro.com'); // eg, http://localhost - should not be empty for productive servers

 

I got sick of trying it because it is so intermitant. It is something to try anyhow and it seems to have worked for me.

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  • 2 weeks later...
i did some more searching. I found that by removing the space after 'HTTP_SERVER', in line 14 of configure.php in the catalog/includes seems to have stopped the intermitant missing graphic.

 

  define('HTTP_SERVER','http://www.lpro.com'); // eg, http://localhost - should not be empty for productive servers

 

I got sick of trying it because it is so intermitant. It is something to try anyhow and it seems to have worked for me.

 

 

That didn't work for me but every time I open a new page and navigate to the shop it looks like this.

 

When I press refresh it then fixes itself and looks likethis.

 

Please can someone help with this problem??

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