Kremlin Posted June 1, 2004 Share Posted June 1, 2004 I had a customer place an order the other day, but as soon as the Worldpay billing portion of the checkout process was completed, he closed the browser window. I think the callback screen loaded, but it certainly did not finish the checkout process the way it was supposed to, so the order was not saved, and I have no information about it other than the total cost. I realize that this is really a major issue with user idiocy and not the contribution so much, but it has recently come to my attention that many of my customers are idiots. Does anybody know what I could do to prevent this from recurring? Quote Link to comment Share on other sites More sharing options...
radders Posted June 1, 2004 Share Posted June 1, 2004 There's plenty on this in the Worldpay support thread and elsewhere It is a general osC isssue that orders are not created until returning from the cc processor. There are some workarounds suggested. Quote Link to comment Share on other sites More sharing options...
Guest Posted June 7, 2004 Share Posted June 7, 2004 Sorry for my ignorance, but where exactly is the Worldpay thread please? Quote Link to comment Share on other sites More sharing options...
♥yesudo Posted June 7, 2004 Share Posted June 7, 2004 (edited) This contrib may help: http://www.oscommerce.com/community/contri...ch,confirmation Edited June 7, 2004 by yesudo Quote Your online success is Paramount. Link to comment Share on other sites More sharing options...
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