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I'm gettting 2 order emails? Why?


ACE99

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I keep getting 2 emails for every order and it's annoying! They both go to orders@mywebsite and I've checked everything. I do have the setting in admin that says "Send extra order emails to" and I have it set to "orders@mywebsite". But that should only send one to that address. Why am I getting two?

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Is this a fully active site, or one you're test running. If you're test running orders then you'll get two e-mails, one as the customer, one as the website owner.

 

Vger

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ok, I'm actually getting 2 emails from every email account! Even the Tell a Friend, and the Contact Us page. Why am I getting 2 emails from everywhere?

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Check the way your e-mail address is configured on the server. I forget what exactly causes it, but it has something to do with a forward being setup. Ask your host they be able to help you. I had the same problem back when I first setup my new server and I forget how I fixed it.

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Do you have your e-mail accounts (on your computer) set to 'Leave a copy of e-mail on the server'? If you do, then (depending on your setup) the next time you download your e-mails you may get the copy downloaded.

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