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AOL Customer Problems


TBK3

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<_< I have had my cart up and running for a couple of months with only minor problems.

 

Unfortunately, I just handled a problem for a customer who created an account successfully, even used the forgot password feature but still couldn't add anything to her cart.

 

It kept returning her to the log-in screen.

 

I used the e-mail address she supplied and the password she shared and created an order without error.

 

Is this a cookie/security thing or ???

 

I've only had one other complaint, but the customer worked at Motorola, so I assumed it had to do with his company's security measures.

 

Any ideas?

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