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AOL Customer Problems


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<_< I have had my cart up and running for a couple of months with only minor problems.


Unfortunately, I just handled a problem for a customer who created an account successfully, even used the forgot password feature but still couldn't add anything to her cart.


It kept returning her to the log-in screen.


I used the e-mail address she supplied and the password she shared and created an order without error.


Is this a cookie/security thing or ???


I've only had one other complaint, but the customer worked at Motorola, so I assumed it had to do with his company's security measures.


Any ideas?

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