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osCommerce

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Help... Fatal errors on site


wantedsounds

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Warning: open_basedir restriction in effect. File is in wrong directory in /home/httpd/vhosts/wantedsounds.com/httpdocs/product_info.php on line 24

 

Fatal error: Failed opening required 'includes/html_title.php' (include_path='.:/usr/share/pear') in /home/httpd/vhosts/wantedsounds.com/httpdocs/product_info.php on line 24

 

 

 

Sorry.. I am new with the system and need some help. Some one is showing me how to work on my site but I cant get a hold of them. Help. Please.

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Hi!

 

Well, it doesn't seem to be a problem of osCommerce, but of PHP and Apache virtual servers. I made a search and fund a bug report on PHP site about a similar issue: Bug #19292 random error: open_basedir restriction in effect. File is in wrong directory .

 

The bug should have been adressed in recent release 4.3.5. I would say there is unfortunately nothing to do on your side, except asking your host if they could upgrade to the latest PHP version!

 

Any other opinion?

Antonios

 

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