Shopping Cart empty

[Robi]

New install, SSL not enabled. Registered Globals are ON

Sessions are using mysql. Shared Server Apache on FreeBSD

 

Everything is fine until you click on checkout or continue shopping, then the shopping cart empties. User is logged on. I can log off and log back on and the items are in the shopping cart again, but same result when trying to checkout.

I've read many of the posts regarding this problem and while most relate to SSL I have tried the suggestions not relating to SSL.

 

I tried forcing cookies, checked permissions /tmp , paths, .htaccess

I'm not sure what else to do. Most of the settings are from the default setup.

 

// Define the webserver and path parameters
// * DIR_FS_* = Filesystem directories (local/physical)
// * DIR_WS_* = Webserver directories (virtual/URL)
 define('HTTP_SERVER', 'http://shop.compmore.net'); // eg, http://localhost - should not be empty for productive servers
 define('HTTPS_SERVER', ''); // eg, https://localhost - should not be empty for productive servers
 define('ENABLE_SSL', false); // secure webserver for checkout procedure?
 define('HTTP_COOKIE_DOMAIN', 'shop.compmore.net');
 define('HTTPS_COOKIE_DOMAIN', '');
 define('HTTP_COOKIE_PATH', '/catalog/');
 define('HTTPS_COOKIE_PATH', '');
 define('DIR_WS_HTTP_CATALOG', '/catalog/');
 define('DIR_WS_HTTPS_CATALOG', '');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');
 define('DIR_FS_CATALOG', '/usr/home/compshop/public_html/catalog/');
 define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
 define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

// define our database connection
 define('DB_SERVER', 'apache.compmore.net'); // eg, localhost - should not be empty for productive servers
 define('DB_SERVER_USERNAME', '****');
 define('DB_SERVER_PASSWORD', '*****');
 define('DB_DATABASE', 'shopping');
 define('USE_PCONNECT', 'false'); // use persistent connections?
 define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'
?>

[Guest]

What happens sometimes is that the ISP you use may be changing the IP address I know AOL does this alot....so you may try and goto admin/configuation/sessions

and set Check IP Address to false may fix your problem

 

Let me know If this fixes it please....

 

Mike Spires

[Robi]

Shop Computers & More

 

Ip address is fixed

Check IP Address is False (default)

[Robi]

Have reinstalled twice. Same problem. Not one to give up, but I've wasted too much time with this.

:angry:

[♥Vger]

Normally, when installed on a full domain, this line in your config files would read like so

 

define('HTTP_COOKIE_DOMAIN', 'www.compmore.net');

 

Now, your install is in a subdomain (no www), so there may be a problem with this setting

 

define('HTTP_COOKIE_DOMAIN', 'shop.compmore.net');

 

try this instead and see if it works

 

define('HTTP_COOKIE_DOMAIN', 'http://shop.compmore.net');

 

normally you wouldn't use the prefix 'http', but as it's a subdomain without a 'www' prefix you may need to include the 'http' to get the cookies working - and without the cookies working properly you'll get just the sort of problem you're describing.

 

Also, as you've installed to a subdomain called 'shop', why have you also installed to a directory called 'catalog'. It would have been a lot easier to install it in the root of the subdomain.

 

You know your servers' configuration better than me, but this line looks to be an odd definition

 

define('DB_SERVER', 'apache.compmore.net');

 

Are you sure that it's not something like

 

define('DB_SERVER', 'localhost');

 

or

 

define('DB_SERVER', '127.0.0.1');

 

Also, and finally, even if this is correct it places your database server in the full domain and not the subdomain, which could cause problems with file pathways and permissions.

 

Hope this helps - Vger

[♥Vger]

Just tried to follow the url you supllied, and this is what shows

 

403 Forbidden

 

"You don't have permission to access / on this server"

[Robi]

Thanks, I will start over using your suggestions. I had removed the site so the link I had provided obviously won't work.

[Robi]

Still not working, I guess I should try installing it using the ip address and not a sub domain of our main site. Here is the new config file. I have another sub domain called webmail.compmore.net (web based e-mail) which uses PHP and sessions without any problems. Not using mysql though. On the same server though. I just dont know what else to try.

 

 

// Define the webserver and path parameters
// * DIR_FS_* = Filesystem directories (local/physical)
// * DIR_WS_* = Webserver directories (virtual/URL)
 define('HTTP_SERVER', 'http://shop.compmore.net'); // eg, http://localhost - should not be empty for productive servers
 define('HTTPS_SERVER', ''); // eg, https://localhost - should not be empty for productive servers
 define('ENABLE_SSL', false); // secure webserver for checkout procedure?
 define('HTTP_COOKIE_DOMAIN', 'http://shop.compmore.net');
 define('HTTPS_COOKIE_DOMAIN', '');
 define('HTTP_COOKIE_PATH', '/');
 define('HTTPS_COOKIE_PATH', '');
 define('DIR_WS_HTTP_CATALOG', '/');
 define('DIR_WS_HTTPS_CATALOG', '');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');
 define('DIR_FS_CATALOG', '/usr/home/compshop/public_html/');
 define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
 define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

// define our database connection
 define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty for productive servers
 define('DB_SERVER_USERNAME', '****');
 define('DB_SERVER_PASSWORD', '*****');
 define('DB_DATABASE', 'shopping');
 define('USE_PCONNECT', 'false'); // use persistent connections?
 define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'
?>

[Robi]

Have installed at a new domain.

My Webpage

 

Same problem. So we can rule out the subdomain problem.

If someone can go to my admin page and check out the server info, and see if there is a problem with the mysql, PHP or Session info on the server.

 

admin is no longer pass protected, at least for now. Any help would be appreciated.