Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Zone based shipping weights issue


willows

Recommended Posts

Posted

Hi

 

I have a product that I have a listed weight for and it is 50 grams

 

when I go to the check out it says the weight is

 

Zone Rates

Shipping to IE : 27.5 grams ?8.60

 

Here is the config for the IE rates

 

Zone 1 Countries

IE

 

Zone 1 Shipping Table

50:4.30,100:4.30,250:5.80,250:7.05,500:8.50,1000:9.95,1500:11.40

 

Zone 1 Handling Fee

0

 

 

I cannot see where 50 grams gets converted to 27.5 at the checkout, this baffles me. Is it a known bug?

 

 

regards

 

Sean

free is often better than cheap

Posted

A couple of things:

 

1. You probably have tare weight specified as 3 (the default) in your admin-> store configuration -> Shipping & Packaging section. That would make your order total 53 grams.

 

2. Is your maximum package weight, by any chance, set to 50 or less? If so, the 3 extra grams are pushing it over your maximum of 50 (or less), in which case the code automatically splits the package weight between however many boxes are necessary to stay under your max weight. In this case, it would require two boxes, each at 27.5 grams, with shipping on each calculated at 4.30 for a total of 8.60.

 

I just figured this out the other day -- hope it helps you!

 

Terry

Terry Kluytmans

 

Contribs Installed: Purchase Without Account (PWA); Big Images, Product Availability, Description in Product Listing, Graphical Infobox, Header Tags Controller, Login Box, Option Type Feature, plus many layout changes & other mods of my own, like:

 

Add order total to checkout_shipment

Add order total to checkout_payment

Add radio buttons at checkout_shipping (for backorder options, etc.)

Duplicate Table Rate Shipping Module

Better Product Review Flow

 

* If at first you don't succeed, find out if there's a prize for the loser. *

Posted

Thank you so much Terry,

 

I am glad to let you know, your clear and accurate instructions have solved the problem instantly for me.

 

Thank you for your time.

 

Regards

Sean

free is often better than cheap

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...