famous58 Posted May 17, 2004 Posted May 17, 2004 I've got a shipping issue. I have products that each weigh 1 lbs. If a cutomer buys one product then the shipping is $5. If they buy 2 or more shipping is free. Currently my table rate is set as such: 1:5.00,2:0.0 When you check out it gives you $0.00 for the shipping even if you only have one item selected. Can't figure it out until I notice that the total shipping weight is 4 lbs? Why is this? Every product (and I've double checked) is set to 1.00 lbs. If I select two of the same product the total weight is 5 lbs. So it calculates the second item correctly but not the first. Anyone know why this si happening?
mattwho Posted May 17, 2004 Posted May 17, 2004 Check your Package Tare weight in Configuration - Shipping/Packaging
famous58 Posted May 17, 2004 Author Posted May 17, 2004 Check your Package Tare weight in Configuration - Shipping/Packaging /me smacks forhead thanks!
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