MickEssex Posted May 15, 2004 Posted May 15, 2004 Hi, Can anyone help? I posted this in General Support but got no response so I am trying here. I installed the 'Worldpay 4.0 version 1.7' on MS2.2 I have my WorldPay account (currently in test mode) I set everything in admin and in worldpay admin. when I try a test order I get the following error on the worldpay server: Secure Payment Page Sorry, there was an error in processing this transaction: Error initialising request: The information sent from the merchant's site is invalid or incomplete. The transaction cannot be processed due to the following: the currency or amount is not recognised Please return to the merchant's site try again. If the problem persists contact the merchant. I currently have a live site and desperately need this module working. Is it the module or worldpay settings that are not right? Any help greatly appreciated Quote If things don't change, things will definetley stay as they are!
julianpuje Posted May 18, 2004 Posted May 18, 2004 Hi Probably not much help, but I have also installed this module and it works fine for me, except for a small problem with my cart ID on callback. The only change i have made, is i only accept GBP and have removed all other currencies. It sounds like it could be your Worldpay admin config. A question for you while i'm on, does the cart ID on the return screen show the customers name??? mine only shows a load of numbers, so i don't know who's paid. Cheers Julian http://www.leisurezone.co.uk Quote A little knowledge is dangerous, I SHOULD KNOW. If Life Begins At 40, What ends????
MickEssex Posted May 20, 2004 Author Posted May 20, 2004 does the cart ID on the return screen show the customers name??? mine only shows a load of numbers, so i don't know who's paid. You should receive an email from [email protected] giving you all the order and customer details. Hope this helps Mick Quote If things don't change, things will definetley stay as they are!
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