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Order Emails


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Hello All,


Kinda a weird thing here.


Every function of the store works when sending email (Tell A Friend, Order confirmations to customers, notification of product changes, etc) except for one thing.


When someone places an order, no email is sent to the store owner letting me know there was a purchase. I have tried hard coding my email address in checkout_process.php instead of letting it use the email address in the database.


I have set the email address in the admin to my live email account, setting to a hotmail account, and setting it to a yahoo.com account. No matter where the owner email is going, it doesn't get sent. The customer gets their email saying that the order was placed and when I use my real email address in the tell a friend it works ok.


Something with sending emails to the store owner on purchase is broken I am assuming.


I have the admin set to SMTP as the transport, LF as the line feeds, False to HTML, false to Use DNS to verify, and true to send emails.


Using 2.2 MS2.


In checkout_process.php I am assuming that this code is generating the email:


 tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);


Any ideas?




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The usual way to do this is to set "Extra order e-mails" in the admin panel. Then you get a copy of the e-mail sent to the customer. Not obvious, I know...

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  • 2 weeks later...

I have my own Creadit card machine, so I need the email from the site that has the middle digits of the card number. Is there a solution to this issue with the store owner not recieving the notification email?

Everybody be quiet, the voices in my head are trying to tell me something!

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