how to keep track of incomplete orders?

[99darkgreenGT]

i am wondering if there is a way to keep track of an order that was not completely filled on the first shipment. for example, let's say the customer orders 3 things, item a, item b, and item c. we have item a and item b in stock and they have been shipped to the customer. we email the customer the tracking info for those 2 items and an explanantion of why the item c was not shipped.

 

i want to know if there is a way (besides typing it in the customer comments box of the order history) to note which items from the order have been shipped. something like a tick box or check box that would be listed next to each item ordered. that way, when we fill the order, we simply can check off which items have been sent, and able to see which have not. then possibly be able to have this information extracted into a new file (possibly csv) to display all orders that are not fully completed.

 

right now we are manually keeping track in excel of our incomplete orders, and it can be sort of a headache after awhile. i have absolutely no knowledge of php or even where to begin on something like this. hopefully someone with some knowledge has a need for something like this and can put something together.

 

hopefully this all makes sense. any help will be appreciated!

[Guest]

In admin, under Localization/Orders Status:

Create a new status of Partial Shipment.

About the easiest way.

Combined with this Contribution it may work.

Manual Order

[99darkgreenGT]

In admin, under Localization/Orders Status:

Create a new status of Partial Shipment.

About the easiest way.

Combined with this Contribution it may work.

Manual Order

well i already have those contribs installed. right now i am using my "processing" status for orders that aren't completely filled.

 

what i am looking for is for something like a checkbox to be displayed next to each item that was purchased. when i am filling the order, i click the checkbox to inform the customer that the item checked has been shipped. i would then like for a list to be compiled of items that need to still be shipped to "complete" the order.

[99darkgreenGT]

 

ok, i drew this in photoshop to show what i would like to have done. basically create a new column called "shipped" or something like that. then have the option to click a checkbox next to each item that is being shipped in the "edit orders" file. then once the order is updated, be able to compile a new list containing what items still need to be sent for what order. hopefully this makes more sense.

[Guest]

You would have to adjust the code so that the orders are saved on a product basis and not as a whole as they are now.