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setting up UPS shipping charges for canada


healthsmart

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Posted

:( I have tried various time to set up UPS for shipping from Canada but every time I do I get the following error. Country codes are correct

 

An error occured with the UPS shipping calculations.

error

If you prefer to use UPS as your shipping method, please contact the store owner.

Posted

:angry: I tried taking the space out of my postal code and now the error says that it is an unsupported country. I need this resolved soon. Has anyone in Canada ever got the UPS working????

  • 2 weeks later...
Posted

Any luck yet with solving this problem?

 

Ii tried UPS Choice mod as well but still cant get Postal Codes to be supported in Canadian Stores..

Posted

With a different shopping cart written in a different language I had a similar problem with their UPS module also.

 

What was happening there is that UPS.com gets the information on shipping charges from the UPS United States server. This messes things up for shipping from Canada and it returned the shipping choices all as International choices even if the package was going next door.

 

This is what could be happening with this contribution. Try changing the references from www.ups.com to www.ups.com/canada/engindex.html or www.ups.ca and see if that helps. You may have to contact UPS to find out what the Canadian server name is. It should be in their API information.

 

Also I noticed this "suggests STD service as default for Canada" in the files for the UPS Choice contribution. That may have something to do with it also.

 

Peter

Posted

Hello I am also having the sam eissue. I have tried changing the link to UPS but i am still getting the same error:

 

An error occured with the UPS shipping calculations.

error

If you prefer to use UPS as your shipping method, please contact the store owner.

 

I am looking into this matter and will post any info I find out.

 

If anyone resolves this issue please let me know thatnks!!!

Posted

Thanks for the suggestions. I am giving up on the UPS for now. I got the Canada Post Module working and that might meet my needs for now. Now my customers have a choice between the values I setup in my Table and the Canada Post option. If the package is to big or heavy my table costs take over.

Posted

can you post details on how you got the canada post module? I am having the same problem with the ups module "an error occured with ups shipping calculations", and with canada post all I get is this

xml parsing error

 

I JUST saw another thread, with a new ups module that boasts that claims to work correctly. (also saying that the previous ups modules are using api that are out of date)

 

Here's the thread

http://www.oscommerce.com/forums/index.php?sho...10entry358315

 

Here's the module

http://www.oscommerce.com/community/contributions,1323

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