Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Somebody stole my images!!!!


NGR

Recommended Posts

Hi there people...

 

Ive just finished designing my website, and im already live and taking orders! Now I logged this IP continiously coming to my site, and looked where he was coming from - turned out to be another computer company! Now if it were in another country or something i would not mind, thing is, he is direct competition to me now and he's using my images which would not look good for my company image(ie: Who is copying who?)! :blink:

 

Now, anyone know what my right's are? :blink:

 

Have a look at MY site to see what im talking about -> NGR Computers

 

Now, the flash document on the left is what is in quesiton(MAINLY)(manufacturers) -> ive converted it into a flash document (to help curb the copying) - they were single .gif files previously identical to how they look now! I went to his site and they are my previous identical .gif buttons (size,name and all)....

 

He also took all my product images (which took me forever to re-size and optimize because I had to do them individually) but im not sure where I stand with that either? Am I allowed to take them images off the manufactures websites and publish them on mine? Or must I ask for permission first? Where do I stand, or does the time I spent optimizing them count for nothing? :o

 

Any opinions and help would be greatly appreciated (I want to sort this out ASAP)

 

Thanks,

Nick :ph34r:

Link to comment
Share on other sites

email them directly at there site. Threaten a lawsuit or something. Tell him that he's in copyright violation and see what he does. That would be my first step. If they have a # call them and ask to speak to the owner.

Link to comment
Share on other sites

some wording for you:

 

Dear Sir/Madam,

 

We are writing in connection with your website which is using various images which are under our copyright, and we have not at anytime given permission for you to reproduce them for this purpose.

 

Your use of our images on your website is a clear and flagrant infringement of our copyright.  In the circumstances we need to obtain from you the following undertakings:

 

? to provide us with full details of the unlicensed usage made to date

 

? not to authorise any further reproduction of the image in any medium whatsoever, whether by yourselves, servants, agents or otherwise

 

? to deliver up all material containing the unlicensed use of our image currently in your possession or under your control

 

? to pay damages, to be assessed by the court if not agreed, together with our costs.

 

We look forward to hearing from you as soon as possible.

 

 

Yours sincerely

Your online success is Paramount.

Link to comment
Share on other sites

I think that you have some difficulty regarding the manufacturer images since they are actually copyright to the manufacturer themselves - I would imagine that their product vendors would have permission to use them - so really it gets down to whether somebody has actually used your composite (the flash file itself) or have simply done the same.

 

Please do not publish the other site, as then you shall have other difficulties re. your accusation that the image are stolen - this is not a schoolyard, and I know that I would certainly take such issues seriously if I were falsly accused.

 

Matti

Link to comment
Share on other sites

To be honest, unless you have express permission from all of the manufacturers themselves to use THEIR copyrighted images on your site, you don't have a leg to stand on. You can hardly accuse someone of stealing something which you yourself have admitted to stealing.

Or must I ask for permission first?

Meaning... you didn't? Hmmm.......

Link to comment
Share on other sites

Yeah, I agree with what you are saying....

 

What im actually not happy about is the fact that my manufacturer buttons were compied. He used my exact .gif files, i mean.... I sized and put the borders around them, plus optimized them...

 

Obviously with the manufacturers images I dont think I have a leg to stand on... it just pees me off that I sat there for days re-sizing and optimizing them and he just comes along and click click click...look guys at all my perfect pics... :angry:

 

I dunno, ive just contacted the relevant manufacturers asking permission to use their product images...see what happens...

 

Please do not publish the other site, as then you shall have other difficulties re. your accusation that the image are stolen - this is not a schoolyard, and I know that I would certainly take such issues seriously if I were falsly accused.

 

Yip, thanks for the advice...im not trying to be childish...its just a bit fustrating...wont advertise the other site...its just...how would you like it if someone came along and copied ALL your images for his site??? Something to think about B)

 

Anyways, thanks for the advice people... and anyone here PLEASE got some more info for me - what do you think I should do?

Link to comment
Share on other sites

Block their IP address from accessing your site.

You can put a command in your .htaccess to do this.

If you need more help, do a search on the web for DENY IP and htaccess.

I think that if they are mfg images, then the only crime here is stealing your bandwidth.

 

Another way is to add a watermark to the background. A very light gray with your URL across from corner to corner should do it.

 

Good Luck!

 

Deborah

Link to comment
Share on other sites

Hey...

 

Well now...what a learning experience. I went to all the manufacturers asking if I may use their images - most were really helpfull and said that I may not, in fact, use their images that I had used and gave me the *right* images to use! (Basically no difference but anyways)

 

I sent that letter off that "yesudo" recommended...thanks, it worked like a charm... the guy replied with an apology letter and took the images off almost imediately... :D

 

So, all is well again....

 

Thanks for all your help!

Link to comment
Share on other sites

I think that you have some difficulty regarding the manufacturer images since they are actually copyright to the manufacturer themselves - I would imagine that their product vendors would have permission to use them - so really it gets down to whether somebody has actually used your composite (the flash file itself) or have simply done the same.

 

Please do not publish the other site, as then you shall have other difficulties re. your accusation that the image are stolen - this is not a schoolyard, and I know that I would certainly take such issues seriously if I were falsly accused.

 

Matti

Isnt there something they can do also that disallows remote hosting of images??

etting permissions or turning on a feature?

Maybe he can talk to his host about that...

 

-Jyn

=======,+'^'+,===============================

Jyn Meyer

`+,.,+' Be Glad the world sucks- if it didn't we would all fall off.

===========================================

Link to comment
Share on other sites

  • 2 weeks later...

Yep! I can certainly relate to that story! Had last month and this month a competitor copy/paste my entire WORD FOR WORD, LAYOUT AND ALL from my eBay auction and and I reported him to eBay for copyright. They investigated and replied back with after checking my past auctions and his first listing of those type of products he was found in violoation and his auctions removed!

 

Then I come to find that he copy/pasted my text, part number, titles layout and a group of pictures that I had altered myself to his website! I proceeded to hunt down his hosting service and emailed them about IMAGE THEFT and TEXT/TITLE/PART NUMBER LAYOUT.

 

They replied back wanting all my image files and documentation I had and where my copyright shows up on my website. So I FTP'd the images from my site so that they had the dates that I had uploaded the images to my store. Sent them the links to where these products are located and where my copyright is stated. Also the story of eBay. They asked if I had spoken with this person personally first to ask them to remove the items and text/part number layouts and I had....but he bolded stated that he did not do that and blew it off.

 

Ooo and I did block this persons IP and that really pissed him off and he tried every which way to get into my files. Eventually, I imagine once the error log stopped reporting him trying, he must have went to someone else's computer to use a different IP to finish the job he started.

 

Good Luck!

Link to comment
Share on other sites

  • 2 months later...

Also, there is a contribution to block right clicks. I know there are ways around this, but if the people stealing your images don't have the capacity to create their own images, I think it's safe to assume that he doesn't have the know-how to work around the right click. He will try to right click, get blocked and just move on to another site to steal their images. Just a thought.

Link to comment
Share on other sites

My 2 cents about ipblocking.

 

If there are people finding your site the best resource to get the stuff they want [images etc], then they will just take a different computer which has a different ip and you'll be back to square one, eventually blockking ALL people in the world if you put all of them in your ip blocking script <_<

 

But that is just my experience

Link to comment
Share on other sites

Hi,

I work with marketig communications (within the smartphone industry. therefore in contact with the top 5 major mobile manufacturers and face a bunch of issues in this area on a weekly basis) in a high profile company. i think i have a slight good idea about what you are talking about regarding to image use/rights, permissions and copyright protection.

 

Legally (you are not going to like this), you have no right whatsoever to use many of the images you are using on your website, eg. all those you have been collecting from the different hardware manufacturers. Furthermore, in legal terms, you cannot resize them or even display it on your website. Basically, you are only entitled to download them....and look at them yourserf.

Legally, its irrelevant any customization work you have been doing, and in fact you should not even do any changes at all.

All this, unless you have obtained a written permission from each and everyone (of the makes/manufacturers) clearing stating, blank in white, you can make use of these materials on your website.

 

The only images that you can claim yours, are exclusivly the ones you have produced yourself or have purchased from a 3rd party.

However, to claim this you also need to register them as your proprity and them you have a copyright protection.

Only in this situation you can (if you like) initiate any legal action against the person who stole these images from your website.

 

This is the legal aspect, grosso modo.

 

However, i think you should not feel so frustrated. afterall someone did to you what you have been doing to others (dont take me wrong).

 

such is life in the www.

 

However bear in mind, the quality of a website is not measured only by the images you have.....make it disticnt on the quality of the service you provide - its easy to copy images, its impossible to copy a great service to customers :)

 

hope you dont think this is too stiff....its just the legal aspect of things.

 

I am myself using images from different makes, and try to use everything from the "press section"...these images are in general less sensitve to use.

If someone copy my icons and stuff.......i am actually flattered.

 

//Maria

Link to comment
Share on other sites

We have a wholesale business as well as a retail business and we certainly have no problem with anyone using our logo on their website if they want to. If it increases our presence on the web, it can only increase our sales. I include a link to the web site of each manufacturer whenever I use their logos. After all, every link does count.

Link to comment
Share on other sites

:P Geee....

 

I see this got quite a response...actually forgot about this thread up until i got a notification today! hehe...

 

Right, un update... What some of you are saying is absolutely correct. You DO need to contact the manufacturer directly and ask their permission. I ended up going to each and every one - and got written permission from each one! Most were very easy going and were like, sure, just show us what you have done. Others wanted to analyze and make sure my site was "suitable and up to standards" <- did not get one ounce of bad news except for one who wanted me to use pictures sized by them specially for my site(which was a very nice thing for them to do)...

 

So, bottom line guys, before you use any of you manufacturers images, you need to ask them first! (They check that you are registered dealers before they allow you to use their images)

 

Dunno if i said but the other site ended up removing the images because of all of this...hehe....

 

Keep well guys and have a good weekend.!

Link to comment
Share on other sites

Had the problem at my old site, now I put my name on every image I create. Figure if their to lazy to make their own they'll be to lazy to edit them.

 

Rolf

Link to comment
Share on other sites

Manufacturer's copyright permission aside...

 

what about the issue of the other site direct linking images and having his site use images hosted off your server? can be though of as stealing your bandwidth couldnt it?

or is there no legal distinction between bandwidth use by legitimate customers vs bandwidth being hijacked?

Link to comment
Share on other sites

Manufacturer's copyright permission aside...

 

what about the issue of the other site direct linking images and having his site use images hosted off your server? can be though of as stealing your bandwidth couldnt it?

or is there no legal distinction between bandwidth use by legitimate customers vs bandwidth being hijacked?

Add the proper line to your htaccess file(s) and this won't even be an issue. :)

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...