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Email virus question


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Apparently the email that I use to send order confirmations contains some sort of virus. Customers have said that my confirmation emails have an attachement that contains a virus.

 

Is this just an issue with my personal email or could something have infected my hard drive or the oscommerce program which contains my customer database?

 

I have Norton anti virus installed on my PC. I have noticed that I have been getting a lot of worm emails since I began using oscommerce.

 

Any suggestions to clear this up?

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I think your customers are mistaken - I don't see how this could happen. Note that the e-mails are sent from your web server, not your personal PC.

 

Can you arrange it so that one of us can see one of these e-mails?

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I think your customers are mistaken - I don't see how this could happen. Note that the e-mails are sent from your web server, not your personal PC.

 

Can you arrange it so that one of us can see one of these e-mails?

I was thinkin the same thing. the only way I see this possable is if the host is the one that is infected with the virus and I doubt that

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Even if the host was infected, it would have to infect the sendmail program in such a way that it corrupted how mails were sent out in order to make this work. I have not heard of such a thing (though there's always a first time!)

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Even if the host was infected, it would have to infect the sendmail program in such a way that it corrupted how mails were sent out in order to make this work.  I have not heard of such a thing (though there's always a first time!)

exactly why I said I doubt it

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Thanks,

 

I actually started thinking the same thing. How could my automated emails send a virus?

 

Is there any possible way that a spider could read my customer emails and send a fake email to them? The reason I ask is this:

 

I set up a dummy account and did receive an infected email with an extension different than one that I have, but with the correct domain name.

 

This wasn't an automated email but one that jsut popped up out of the blue the other day.

 

Could someone/something be mimiking my email and sending them out to my customers?

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To make it short, the only thing that I beleive happened is this.

 

Somehow my customers emails were obtained and someone / something mimiked my email by using the same domain name but a different beginning.

 

Such as [email protected] do not have an info@ but I received an email with that extension to my dummy account. It ould make anyone think it came from me (my store)

 

Make sense?

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Oh, very much. Viruses fake return addresses all the time. They gather the target address from files on the infected user's PC and usually get the fake return address from there too. Sometimes the username is changed, which I guess is what happened to you.

 

Do you still have the text part of the e-mail? If so, please post the text here.

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The last several weeks/months, I have also been getting hammered with automated virus attachments seeming to come from all sorts of different email addresses, including some that seem to come from my server to my my server ([email protected] to [email protected]). I have not had any comments from customers stating that it has happened to them in order confirmations or the like. I don't think it is related to OSC, but rather to just general self replicating virus activity that uses any address it finds.

 

I have Norton installed, so I hope for the best.

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No, I don't have the email on the pc I am using at the moment. I beleive I deleted it off of the work pc but will have to wait until tomorrow to see.

 

Thanks for all of the help with this.

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