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New Installation Question


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Please help me with this! I have uploaded all files onto my site in a folder called 'newstore' and am trying to install as a new user but it won't go past step 1! After I press continue the screen just goes white and stays white. I have my Database Server name in the correct field and I have my username and password in the correct fields. Is my Database Name the name of the folder that everything is in? 'newstore' in my case? Is that what they mean by Database Name? If that is correct too, then what could be the problem?


Someone please reply and tell me what you think!


Thanks so much,


Azadeh :)

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What does it mean if it says:


Can't connect to MySQL server on 'buckeyebottoms.com' (111)




Someone please tell me!




Azadeh :)

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There must be some form of control panel on your host site.


It will tell you what the db name is or let you create one (or more).

It will also tell you what the db server name is.


Check there for this info.


edit: Your db user name and password may not be the same as your site access name & pw.

Local: Mac OS X 10.5.8 - Apache 2.2/php 5.3.0/MySQL 5.4.10 • Web Servers: Linux

Tools: BBEdit, Coda, Versions (Subversion), Sequel Pro (db management)

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