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Authorize.net bending me over....


Branden

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When I signed up for authorize.net I was told I had a gateway fee, and some other fee..and then the discount charges about $40 in total assuming I sold enough that they collected $25 in discount fees.

 

Well I get my bill and not only was I getting charged the fees they said...but Discover is charging $20 a month, and AMEX is charging another fee. I was not told about any of this. The discover fee really pisses me of because no one uses them, and it is almost as high as the gateway fee.

 

Anyone know what I should do bout this?

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That's why a lot of people don't take Discover or Amex.

 

I think you need to call the people who have your merchant account and call your processor as well - see what they can do about it.

Chris Dunning

osCommerce, Contributions Moderator Team

 

Please do not send me PM! I do not read or answer these often. Use the email button instead!

 

I do NOT support contributions other than my own. Emails asking for support on other people's contributions will be ignored. Ask in the forum or contact the contribution author directly.

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The good thing about Amex though, is that the only fees you pay them is $5 per month, there is no discount rate. I think this is good until you get over $5k per year with them.

 

I use them just so my customers have options, and when they do decide to use Amex it saves me some money in the long run.

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