Bibi Posted March 18, 2004 Share Posted March 18, 2004 Like I can see here, this software "seems" very interresting, but if you have a problem, nobody help you ! The number of messages in this forum is incredibly, unbelievably, extraordinarily high ! ... and like I saw, in general, the answers are not very good... So why this program is free ? Is it the price we have to pay ? Try it, like it but if you have a problem... don't care, nobody will help you... I am frustrated because I have a very simple problem, and the only answers I have are, use the ftp (I don't need... my web site is on my personal PC, at home !), is this link absolute ? (no... it is an unreal link... ! ), the ascii code are not good (It is linux, not Microsoft I use...), etc... My opinion is, if you are not able to answer to the questions... don't make a forum to help... ;) Regards, YM Link to comment Share on other sites More sharing options...
♥yesudo Posted March 18, 2004 Share Posted March 18, 2004 what is your simple problem ? Your online success is Paramount. Link to comment Share on other sites More sharing options...
Mark Evans Posted March 18, 2004 Share Posted March 18, 2004 The main reason some questions go unanswered can be put down to a few things. 1. The question has been asked so many times a simple search would find the answer. 2. The question was too vague. 3. The poster of the question kept bumping the message. We have over 400 posts made per day on answers to questions... maybe see the reasons above and try your question again. Mark Evans osCommerce Monkey & Lead Guitarist for "Sparky + the Monkeys" (Album on sale in all good record shops) --------------------------------------- Software is like sex: It's better when it's free. (Linus Torvalds) Link to comment Share on other sites More sharing options...
Virtual1 Posted March 18, 2004 Share Posted March 18, 2004 Mark, In all fairness the search on this forum is not very good. I can search for very specific items and turn up 700 pages worth of results - none of which are useful. BUT, that is no excuse for someone who doesnt take the time to learn the software and then rants on.... A couple of suggestions if any one on the admin side cares: Clean up the forum - get rid of duplicate posts - may take some time but wouldnt hurt my feelings to only see a couple of the same post as opposed to 30. This may mean that mods need to keep better control of their respective areas. Simple really and what a mod is supposed to do I would have thot.... Fix the search. PLEASE fix the search. Document, document, document. If people have something to read, they may not ask some silly questions. Mark you pointed out the obvious: 1. The question has been asked so many times a simple search would find the answer. If thats the case and it keeps getting asked, make an faq. Good answers to common questions in a format that even a "newbie" can follow. I realise that you guys are busy with life, work and new versions of osC. But to release a program that obviously has such a demand and following means that more than just development is required. On the user side - LOOK BEFORE YOU ASK!!!! I am new here but sheeeeeeesh - I see the same questions asked day after day...... for the love of puppies people open your eyes, take ten minutes and look around before you ask something. At least take some of the burden off untill a better support system is in place. Maybe that way we can get a bit of the developers time on occasion. Just my 2 cents. Link to comment Share on other sites More sharing options...
sam6 Posted March 18, 2004 Share Posted March 18, 2004 Almost all open source programing is like this there is no support for linux unless you pay. there is no support for any of the free programs i am using. But it has saved me oh id say about $6,000 probably more osc apache openssl php sql and the list goes on i Thank!!! every one who ever had any thing to do with open source. The only thing i have paid for is windows and oh ya the sapport is good whatever! in the last year is have set up servers on line stores websites hosting all on my own and all open source and if it pays me i will contribute to all of these projects but to here some one complain about the free osc really bugs me there are many different server types and many different operating systems and for some one to have all of the answers is insane. I have a windows 2000 bassed apache server with modssl php sql and all that is your the same if not somthing that will work for me may not work for you!!!!! most open source stuff will not work on windows at all especialy when its free this osc has been one of the best free open source applications i have found that works!!!!! it may take time to sort out on your server bet when you get it figured out you will be able to answer questions that i cant because you are set up differently! and if you need sapport why not contact the dovelopers im sure they will give you support if you offer them $400 or $500 dollors i mean this app is at least worth that!!! it took me a month to get this up and running smoothly and now i am still cusomizing and lerning how to do things! and the first month i had a store up it was making money all this cost me nothing thanks to people who do sapport open source!!!!!!!!! Link to comment Share on other sites More sharing options...
Guest Posted March 18, 2004 Share Posted March 18, 2004 Fix the search. PLEASE fix the search. <rant on> Trolling through pages of irrelevant search results only to NOT find an answer is part of the reason questions are repeated. Many times threads are finished with "oh fixed it thanks" or "it works now" But no actual solution is posted </rant off> Great software though :D Link to comment Share on other sites More sharing options...
sam6 Posted March 18, 2004 Share Posted March 18, 2004 one good tip for searching i got frome some one on this forum is to put a +plus before the words of the search it has helped me. So if i were looking for somthing you would try +somthing try it it works Link to comment Share on other sites More sharing options...
detsouvalas Posted March 18, 2004 Share Posted March 18, 2004 Like I can see here, this software "seems" very interresting, but if you have a problem, nobody help you ! This software is indeed very interesting and if you post your question in the forums, members of the community will try to help you if they think they can help .... so just post your question and be a bit patient (at least 24 hours) ! Antonios Antonios Link to comment Share on other sites More sharing options...
Guest Posted March 18, 2004 Share Posted March 18, 2004 I often find that questions are ignored. Can't really be helped though. It's partly due to the high volume of posts here - if no-one who can hep sees it within a few hours, it's off the front page or two, and they're not likely to. And yes, the search function is abysmal. On another forum I frequent (http://www.phpbuilder.com/board/) threads can be marked as resolved. Then you can see which posts are most likely to help. that'd be nice here too. I also think that here we could do with splitting the installation and configuration forum up. Very advanced topics are mixed with simple "how do I change the title?" type stuff, and you can't see the wood for the trees... Link to comment Share on other sites More sharing options...
AlanR Posted March 18, 2004 Share Posted March 18, 2004 My 2? Sometimes questions are ignored because they're so simple it looks like the poster never tried very hard to answer his/her own question(s). They just run to the board and ask for help. They'll be better off in the long run if they struggle a bit because they'll then have a better understanding of the basics in the future. This is s/w which requires some understanding simply because there's so many options. I've learned over the years that something which looks totally confusing right now often looks much simpler tomorrow after I've had some time away. Local: Mac OS X 10.5.8 - Apache 2.2/php 5.3.0/MySQL 5.4.10 • Web Servers: Linux Tools: BBEdit, Coda, Versions (Subversion), Sequel Pro (db management) Link to comment Share on other sites More sharing options...
Bibi Posted March 18, 2004 Author Share Posted March 18, 2004 Thanks guys !!! If I had as answers as my little problem, I will be happy ! :D The real world is not exactly like that... Look for "admin blank screen" ... this is my strange and simple problem. Regards, YM Link to comment Share on other sites More sharing options...
Bibi Posted April 8, 2004 Author Share Posted April 8, 2004 You have beautifull words but no solutions ... > No answer, no solution, ... next steep -> GARBAGE ! <_<... > Ref.: Forum: Installation and Configuration ? Post Preview: #343217 Regards, YM Link to comment Share on other sites More sharing options...
user99999999 Posted April 8, 2004 Share Posted April 8, 2004 To bad you never looked in you error log. Link to comment Share on other sites More sharing options...
Guest Posted April 8, 2004 Share Posted April 8, 2004 Hi, I always find that if you have made the effort to learn a little about OSC and have tried to search the forums (OK, the search isn't perfect), people are usually helpful. Remember that most who frequent this are trying to build an online shopping cart and posting a response to a question that has already been addressed in the help Docs is a bit further down the "To Do" list. The software is free and has been built with one eye on customisation. It is well commented and although the documentation isn't comprehensive, it is bloody good for what you pay for it(!). I am extremely grateful to the OSC developers and the community who have helped me. I paid $400 for a software package to address another project which has a poor structure, very little documentation and no community of users. Finally, try to spend some time reading the board in general, not just when you are looking for an answer - it's amazing what you can pick up when you are not looking for it. Try a bit of effort instead of confrontation and you will reap the rewards. Regards D. Link to comment Share on other sites More sharing options...
thecodingmonkey Posted April 8, 2004 Share Posted April 8, 2004 Personally I recommend just spending two days and study OSC the code is beautiful, learn about PHP learn about MYSQL start in the forums and just start reading posts in the fourm whether they refer to your problem or not and just keep reading. Link to comment Share on other sites More sharing options...
241 Posted April 8, 2004 Share Posted April 8, 2004 If you are not prepared to help yourself then you have no one to blaim but yourself, if you do not post more relevant information to an issue but just bump the post over and over, you offer no more information in which to work a resolve. You say you are frustrated, but your frustration is your own doing, you have FREE software and FREE support from members of the forum and yet you still want the cake to eat as well. I tried to help as did others but only got the same response over and over with no more information, so I tried to get you to try a few things in order to elliminate the possibilities and narrow down the issue, but you seemed reluctant or unwilling to even try something, instead just gave the same whinging response, I for one cannot help those who will not help themself. If it is that big an issue for you then maybe pay someone to resolve it for you then you have the right to whinge all you want as you are paying for a resolve and not getting one No longer giving free advice. Please place deposit in meter slot provided. Individual: [=] SME: [==] Corporation: [===] If deposit does not fit one of the slots provided then you are asking too much! Is your Osc dated try Phoenix raising oscommerce from the ashes. Link to comment Share on other sites More sharing options...
fishy Posted April 8, 2004 Share Posted April 8, 2004 are you kidding me ? the osC developers have coded out a fully functional, out of the box e-commerce cart and offers it for free ! anyone who complains about the lack of support or lame answers, really are out of line. if you're looking for support on your time schedule, pay for it ! you can still pay $400-$500 to have someone configure the cart for you(look and feel, contributions, etc) and still be way ahead of the game. then compare that cost to what it would cost to have someone code a customized cart for you. if that's not the route you want, learn php ! it's not everybody else's fault you don't know php or don't want to spend the money to configure your cart. your business plans must be based upon getting products for free and making a 100% profit margin. osC crew, thanks and keep up the good work. Link to comment Share on other sites More sharing options...
usmedia Posted April 8, 2004 Share Posted April 8, 2004 I think we should issue this guy a refund! Thousands of users can't be wrong. If it isn't working, perhaps a look at the server is in order. There are some good people here that are making OSC one powerful ap that rivals anything out there. I suggest you send OSC to the grbage and get out the old credit card. Miva will let you use their pro cart on ONE SITE and provide you with limited one on one support for a measly $1900.00 if you prefer. If a link is needed, emil me for one. Happy shopping. JG Link to comment Share on other sites More sharing options...
♥yesudo Posted April 8, 2004 Share Posted April 8, 2004 Just out of interest - During the month have you assisted other users with their questions Bibi ? Your online success is Paramount. Link to comment Share on other sites More sharing options...
osc_printer Posted April 9, 2004 Share Posted April 9, 2004 Wouldn't it be great to install a contribution on the forum to weed out complainers. All I have to say is the answers are out there, people are out there, and there is nothing like the osc community! All we have to do is keep building. Link to comment Share on other sites More sharing options...
Urbluffingme Posted April 9, 2004 Share Posted April 9, 2004 Why is anyone even trying to help this cry baby? Let him go pound sand. Nothing in life is free. You have to work for it. You think that someone is just going to give you a ready made ecommerce solution and set it up for you and hold your hand every time you skin your knee. Grow up dude. Pay someone to hook you up with a site and quit yer bichin! Link to comment Share on other sites More sharing options...
Babysweet Posted April 9, 2004 Share Posted April 9, 2004 I am in love with OScommerce, ok I have no life, but it provides me with hours of mind numbing entertainment. I have installed this program multiple times. like anything you have to get used to looking at the code, Practice practice practice. I have three books on PHP and MySQL (yes, one of them is PHP and MySQL for dummys) and this program is so simple in concept but so incredible in implimentation. everything used in this program is covered in my books, but this program uses the coding in such ways I don't think the authors of my books would have even contemplated. I really tip my hat to those who compiled this program and not charge for it. the best thing about this program is I can do all I need to do with the coding from the simple notepad, none of the program is coded in a language that is excessible only by some high priced program to write programs, As far as this forum is concerned, the more effort you put into what you are doing the more you get out of it. I spend hours here every night learning more and more. If you need someone to hold your hand, then maybe OsCommerce is not for you. You really have to enjoy trial and error, being able to hunt down the reason why something you did didn't work, for instance, it took me three days to figure out why my javascript scroll program caused an error, but when I figured out what I had to do, it was a wonderful feeling. the last thing I have to say is, find joy in this program, its a marvel, put the effort into it and you will feel the thrill of accomplishment. if that doesn't do anything for you, hire a webmaster and be done with it. Oh one more thing, to the developers, thanks for including the schematics to the program, it helps alot to visualize what is happening in this wonderful piece of art. Sincerely, Joseph Seabert Link to comment Share on other sites More sharing options...
drakonan Posted April 9, 2004 Share Posted April 9, 2004 To AUTHOR: You're not going to get help when you scream and complain for it. The fact of life is: work is not free. Everyone that has spent the time to make this program as great as it is, have spent the most valuable resource in their life: TIME. And are giving it away for free! I can't believe you'd have the NERVE to COMPLAIN for help like this. YOU are the reason that these communities aren't better than they are (Which they are good enough to me as they help solve my problems). You have to give to get man. These people have given their lives, what have you given them? Any time I have a problem, I answer ATLEAST two others. If everyone on the forums posted only questions they might as well not exist. People talk about not finding results in searches. If you subtract all the unanswered questions, self answered "mysteries" (as I call them) and undeleted complaints we'd really have something here. I kind of like this idea about "rating" the quality of and whether or not a question has been answered. Unanswered Q's could be deleted after a week or something. And searches could default to only search answered questions. That's really a great idea. Drakonan Brandon - - - - Sometimes, ignorance is bliss. Link to comment Share on other sites More sharing options...
user99999999 Posted April 10, 2004 Share Posted April 10, 2004 Hi, If your still around you might wanna try to adapt this script this script I put in the tips. http://www.oscommerce.com/forums/index.php?showtopic=87452 Dave... Link to comment Share on other sites More sharing options...
Bibi Posted April 10, 2004 Author Share Posted April 10, 2004 ... like I say, beautifull words but no concret actions ! I'm looking the forum since one month, I read the doc, the logs (not of Apache because I don't use Apache, look my own logs on this forum !)... and yes I will pay 400 to 500$ for a software because this one don't works on my computer ! I use other php softwares of eCommerce before for test and this one refuse to works or give me simple instructions of what append. Regards, YM Link to comment Share on other sites More sharing options...
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