smiles Posted March 17, 2004 Share Posted March 17, 2004 I've had a couple people helping me, but its not working for me. Everytime I try to do something it tells me that I don't have my permissions set for me to do it. How do I change my permissions?? Very frustrating. I"ve contacted my host and they said that it has something to do with osCommerce and they can'e help me........ Can someone please help me??? I need to get my site up and running soon......... :unsure: Link to comment Share on other sites More sharing options...
liquidknight Posted March 17, 2004 Share Posted March 17, 2004 Download a ftp program like SmartFTP if you don't have one. Connect to your webserver. When you can view your files on the server, right click on the files that are giving you problems and choose "Properties / CHMOD" Change the permissions to 777 to get everything working. You have to change it after you have finished because it has security issues with leaving it at 777. Hope that helps Link to comment Share on other sites More sharing options...
smiles Posted March 17, 2004 Author Share Posted March 17, 2004 I right clicked and chose CHMOD. Then a screen opened up called Remote File Permissions. There are 3 colums.......Owner, Group and Other. Under each colum, there are 3 check boxes.....Read, Write and Execute. Which ones am I supposed to check off?? Link to comment Share on other sites More sharing options...
liquidknight Posted March 17, 2004 Share Posted March 17, 2004 all of them ... just to get it to work Link to comment Share on other sites More sharing options...
smiles Posted March 17, 2004 Author Share Posted March 17, 2004 Then is said this to me: SITE chmod 777 oscommerce.gif 550 could not change permission on oscommerce.gif bad file decriptor !CHMOD failed. It may not be supported on remote site do you know what all of this means? Link to comment Share on other sites More sharing options...
liquidknight Posted March 17, 2004 Share Posted March 17, 2004 pick the folder you are having problems. when you try to install it on the server it will tell you that you don't have permission on a certain folder ... go and change that folder's permission. don't do gif files because you don't need to change the file permissions for these Link to comment Share on other sites More sharing options...
user99999999 Posted March 17, 2004 Share Posted March 17, 2004 Sounds like time for a new we host... How did you get the files on there in the first place? Was it installed from cpanel? Link to comment Share on other sites More sharing options...
smiles Posted March 17, 2004 Author Share Posted March 17, 2004 I have a website right now (non-ecommerce).....and I am just using the files off of my FTP for that. I am using ipswitch as my FTP. I did use cpanel as well.......i'm just soooo confused now!!!! :( Link to comment Share on other sites More sharing options...
liquidknight Posted March 17, 2004 Share Posted March 17, 2004 have you installed it on the web server? and gone through the installation do you have a web server with php / mysql installed? Link to comment Share on other sites More sharing options...
smiles Posted March 17, 2004 Author Share Posted March 17, 2004 how do I know if I have php/mysql installed on my server. where do I look for that? Link to comment Share on other sites More sharing options...
liquidknight Posted March 17, 2004 Share Posted March 17, 2004 go to your Cpanel and down the left hand side it should say "Server Information". Look for "PHP Version" and "MySQL Version" if theres a version number then you have both installed. Make sure your host gives you a MySQL as part of your hosting package. Link to comment Share on other sites More sharing options...
smiles Posted March 17, 2004 Author Share Posted March 17, 2004 PHP version 4.3.4 MySQL version 4.0.18-standard That's what it said in my cpanel Link to comment Share on other sites More sharing options...
liquidknight Posted March 17, 2004 Share Posted March 17, 2004 have you transferred everything from the "Catalog" folder to your web server? Link to comment Share on other sites More sharing options...
smiles Posted March 17, 2004 Author Share Posted March 17, 2004 when i look in my catalog folder in my ftp, files in there. is that what you mean? if not, how do i do that? Sorry, i'm just frustrated and not 100% sure what i'm doing here........lol I appreciate your patience and help though...... ;) i have been able to change the permissions on public_html but then when I get to the ecommerce folder, that's where it starts to tell me that 550 deny thing....... Link to comment Share on other sites More sharing options...
liquidknight Posted March 17, 2004 Share Posted March 17, 2004 ok ... i just read the other thread you started. http://www.oscommerce.com/forums/index.php?showtopic=83945 in your FTP program, right click on the "Images" folder and get the "Properties / CHMOD" to come up ... change the settings to 777. you have to pick the folder NOT the individual file. Link to comment Share on other sites More sharing options...
smiles Posted March 17, 2004 Author Share Posted March 17, 2004 that's the problem that I am having though. once i right click on the "images" folder, it comes up with the option of chmod(UNIX).....so i choose that and it brings me to the page where I have to click on Read, Write or Execute. I don't have an option to put numbers anywhere......this is why it's frustrating me because I can't do that.......:( Link to comment Share on other sites More sharing options...
liquidknight Posted March 17, 2004 Share Posted March 17, 2004 in that case tick all the Read, Write or Execute. the 777 is equivalent to ticking all the boxes. I suggest you get a new FTP program, SmartFTP give you the choice of either entering numbers or just ticking boxes, maybe its just your FTP program thats confusing you. Link to comment Share on other sites More sharing options...
user99999999 Posted March 17, 2004 Share Posted March 17, 2004 Did you install oscommerce from the webhost control panel? If so then probably the owner is set to apache and you cant change anything from FTP. You would need the webhost to fix it. Also use a better FTP program like smartFTP, it should have 9 check boxes and show you the number. Link to comment Share on other sites More sharing options...
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