Log in Problems.

March 15, 2004

I can not log into my account. I created a dummy account so you can take a look at what I am talking about.

http://www.scentfromheavencandles.com/catalog

username: test@damato2001.com

password: test1

when you log in it just goes back and says welcome guest. Then if you try to add something to the cart it does not show up. It is like a big loop you log in and it just take you back to the beginning. And the same goes for adding a product to the cart it doesnt add it just take you back to the beginning.

Hope someone can help.

Thanks

Dan

etepalusip · March 15, 2004

If you post your catalog/includes/configure.php and admin/catalog/includes/configure.php, someone should be able to help

Pete

March 16, 2004

Here is catalog/includes/configure.php

<?php

/*

$Id: configure.php,v 1.14 2003/07/09 01:15:48 hpdl Exp $

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

Released under the GNU General Public License

*/

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', ''); // eg, http://localhost - should not be empty for productive servers

define('HTTPS_SERVER', ''); // eg, https://localhost - should not be empty for productive servers

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', '');

define('HTTPS_COOKIE_DOMAIN', '');

define('HTTP_COOKIE_PATH', '');

define('HTTPS_COOKIE_PATH', '');

define('DIR_WS_HTTP_CATALOG', '');

define('DIR_WS_HTTPS_CATALOG', '');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', dirname($HTTP_SERVER_VARS['SCRIPT_FILENAME']));

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

// define our database connection

define('DB_SERVER', ''); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', '');

define('DB_SERVER_PASSWORD', '');

define('DB_DATABASE', 'osCommerce');

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', ''); // leave empty '' for default handler or set to 'mysql'

?>

And catalog/admin/includes

<?php

/*

$Id: configure.php,v 1.14 2003/02/21 16:55:24 dgw_ Exp $

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

Released under the GNU General Public License

*/

// define our webserver variables

// FS = Filesystem (physical)

// WS = Webserver (virtual)

define('HTTP_SERVER', ''); // eg, http://localhost or - https://localhost should not be NULL for productive servers

define('HTTP_CATALOG_SERVER', '');

define('HTTPS_CATALOG_SERVER', '');

define('ENABLE_SSL_CATALOG', 'false'); // secure webserver for catalog module

define('DIR_FS_DOCUMENT_ROOT', $DOCUMENT_ROOT); // where your pages are located on the server. if $DOCUMENT_ROOT doesnt suit you, replace with your local path. (eg, /usr/local/apache/htdocs)

define('DIR_WS_ADMIN', '/admin/');

define('DIR_FS_ADMIN', DIR_FS_DOCUMENT_ROOT . DIR_WS_ADMIN);

define('DIR_WS_CATALOG', '/catalog/');

define('DIR_FS_CATALOG', DIR_FS_DOCUMENT_ROOT . DIR_WS_CATALOG);

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');

define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

// define our database connection

define('DB_SERVER', '');

define('DB_SERVER_USERNAME', 'mysql');

define('DB_SERVER_PASSWORD', '');

define('DB_DATABASE', 'osCommerce');

define('USE_PCONNECT', 'false');

define('STORE_SESSIONS', '');

?>

Thanks hope someone can help

etepalusip · March 16, 2004

hey dan,

those are the unconfigured configure.php files.....we'll need your actual settings, minus db and passwords.

Pete

March 16, 2004

Ok here they are again:

[COLOR=red]catalog/includes/configure.php[/color]

<?php

/*

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

Released under the GNU General Public License

*/

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://www.scentfromheavencandles.com'); // eg, http://localhost - should not be empty for productive servers

define('HTTPS_SERVER', 'https://secure1.hostsave.com/ssl/my account name/'); // eg, https://localhost - should not be empty for productive servers

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'www.scentfromheavencandles.com');

define('HTTPS_COOKIE_DOMAIN', 'https://secure1.hostsave.com/ssl/my account name/');

define('HTTP_COOKIE_PATH', '/cookies/');

define('HTTPS_COOKIE_PATH', '/cookies/');

define('DIR_WS_HTTP_CATALOG', '/catalog/');

define('DIR_WS_HTTPS_CATALOG', '/ssl/my account name/catalog/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', '/nfs/cust/3/0/1/my account name/catalog/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

// define our database connection

define('DB_SERVER', 'mysql.scentfromheavencandles.com'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', 'my login name');

define('DB_SERVER_PASSWORD', 'my password');

define('DB_DATABASE', 'scentf');

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', ''); // leave empty '' for default handler or set to 'mysql'

?>

catalog/admin/includes/configure.php

<?php

/*

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

Released under the GNU General Public License

*/

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://www.scentfromheavencandles.com'); // eg, http://localhost - should not be empty for productive servers

define('HTTP_CATALOG_SERVER', 'http://www.scentfromheavencandles.com');

define('HTTPS_CATALOG_SERVER', 'https://secure1.hostsave.com/ssl/my account name');

define('ENABLE_SSL_CATALOG', 'true'); // secure webserver for catalog module

define('DIR_FS_DOCUMENT_ROOT', '/nfs/cust/3/0/1/my account name/catalog/'); // where the pages are located on the server

define('DIR_WS_ADMIN', '/catalog/admin/'); // absolute path required

define('DIR_FS_ADMIN', '/nfs/cust/3/0/1/my account name/catalog/admin/'); // absolute pate required

define('DIR_WS_CATALOG', '/catalog/'); // absolute path required

define('DIR_FS_CATALOG', '/nfs/cust/3/0/1/my account name/catalog/'); // absolute path required

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');

define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

// define our database connection

define('DB_SERVER', 'mysql.scentfromheavencandles.com'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', 'my account name');

define('DB_SERVER_PASSWORD', 'my password');

define('DB_DATABASE', 'scentf');

define('USE_PCONNECT', 'false'); // use persisstent connections?

define('STORE_SESSIONS', ''); // leave empty '' for default handler or set to 'mysql'

?>

Thanks alot

etepalusip · March 16, 2004

hey dan,

i'd try changing these lines in catalog/includes/configure.php:

define('HTTP_COOKIE_DOMAIN', 'www.scentfromheavencandles.com');

define('HTTPS_COOKIE_DOMAIN', 'https://secure1.hostsave.com/ssl/my account name/');

define('HTTP_COOKIE_PATH', '/cookies/');

define('HTTPS_COOKIE_PATH', '/cookies/');

to:

define('HTTP_COOKIE_DOMAIN', 'scentfromheavencandles.com');

define('HTTPS_COOKIE_DOMAIN', 'secure1.hostsave.com/ssl/my account name/');

define('HTTP_COOKIE_PATH', '/catalog/');

define('HTTPS_COOKIE_PATH', '/catalog/');

pete

March 16, 2004

Ok did that and nothing still just doing a big loop. I add a product and it shows up. I go to checkout and it takes me to the login page. When I log in it takes me back to the main page as a guest.

:wacko: This has really got me frustrated.

user99999999 · March 16, 2004

Try this

define('HTTP_SERVER', 'http://www.scentfromheavencandles.com');

define('HTTPS_SERVER', 'https://secure1.hostsave.com/ssl/scentf/');

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

//DOMAIN not URL

define('HTTP_COOKIE_DOMAIN', 'www.scentfromheavencandles.com');

define('HTTPS_COOKIE_DOMAIN', 'secure1.hostsave.com');

//PATH the directory part after the domain not '/cookies/'

define('HTTP_COOKIE_PATH', '/catalog/');

define('HTTPS_COOKIE_PATH', '/ssl/scentf/catalog/');

define('DIR_WS_HTTP_CATALOG', '/catalog/');

define('DIR_WS_HTTPS_CATALOG', '/ssl/scentf/catalog/');

March 16, 2004

ok when I make those changes this is the URL it sends me to and I get a 404 page not found error.

https://secure1.hostsave.com/ssl/scentf//ss...ef8110c781abcb4

it is trying to put the ssl/scentf twice.

:(

user99999999 · March 16, 2004

define('HTTPS_SERVER', 'https://secure1.hostsave.com');

March 16, 2004

That didnt work either.

ThatGirlBytes · March 16, 2004

Any luck yet? I'm having the same problem.

March 16, 2004

nope just keeps going round and round. Nothing works I can see everything all pages load but after login it just goes back to the main screen as a guest.

I am so frustrated now I am just pulling my hair out

ThatGirlBytes · March 16, 2004

I just made the changes suggested at

http://www.creloaded.com/modules.php?name=...viewtopic&t=627

can't tell if it worked yet, i have always been able to go through the entire purchase without a problem. But every 3 out 10 customers are having problems - I'm just glad their letting us know about it.

Hope this helps for the both of us ;)

March 17, 2004

i have the same problem. frustrating really, though i suppose it could be worse. i'll keep poking around and let you know if i make any progress.

TEGO

http://gravitech.net

March 17, 2004

just as etepalusip suggested in an earlier post, it had something to do with cookies (in my case). i hope ya'll get it straightened out quick, i know it's a headache and a half.

TEGO

http://gravitech.net

lukebyrne · March 17, 2004

Hey,

I am having the same problem, has anyone figured it out yet. I am not getting the problem when I am doing it myself but when some of my customers are doing it they are getting the same problem.

I need to get this sorted asap.

I am using db based sessions instead of cookies.

Cheers,

Luke

jgladys · March 19, 2004

Hi,

You should not play with configure, but rather change admin settings to:

Force Cookie Use - True

Recreate Session - False

The problem comes from browser, and its level of privacy settings.

I hope it will help.

Rgs.

zebrax · March 20, 2004

I am having a similar problem.

When I login I get a message saying "you are about to be directed to a connection that is not secure"

It takes me back to my none ssl site and with "Error: No match for E-Mail Address and/or Password." BUT it shows I am loged in now.

When I go to checkout it says I am not loged in.

It must be a cookie problem

April 1, 2004

Hi Guys,

I am a newb at this but I have got my shopping site up and running and it all looks sweet, but I am having the exact same problem as first mentioned. When I add something to my cart it takes me to my shopping cart and says Your Shopping Cart is empty! When I register as a customer it accepts registration and I have checked the table in the DB and my details are there, which suggests to me that it is a cookie problem. What makes it worse is I am only setting it up on my local machine (localhost) which should make it easier. I have tried every combination in the includes/configure.php file with no luck. I would be really grateful if someone could help me out. :blink:

Thanks in advance

Adam

April 1, 2004

In your catalog/admin/includes/configure.php and catalog/includes/configure.php(near the bottom) try changing this:

define('STORE_SESSIONS', ''); // leave empty '' for default handler or set to 'mysql'

to this:

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

Jerry

newbie123 · April 1, 2004

Having the same issue. SSL is working across the board, no problems with items diaspearing from shopping cart, just this F&*^$ error "Error: No match for E-Mail Address and/or Password." but yet the user gets logged in.

Beers are on me for whoever figures this one out!

newbie123 · April 2, 2004

:lol:

Fixed It....

In the file catalog/includes/classes/message_stack.php

look for the line:

$this->messages[] = array('params' => 'class="messageStackError"', 'class' => $class, 'text' => tep_image(DIR_WS_ICONS . 'error.gif', ICON_ERROR) . ' ' . $message);

and simply comment it out:

//$this->messages[] = array('params' => 'class="messageStackError"', 'class' => $class, 'text' => tep_image(DIR_WS_ICONS . 'error.gif', ICON_ERROR) . ' ' . $message);

Hope this helps!

Log in Problems.

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