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Notify of updates, how does this work?


glusniffer1

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What happens when you send it the newsletter and nothing is in it...I selected my products but never see them in the sent newsletter.... When I send a product update and choose from the list of products should the newsletter the customer gets have those items in it?

The Hobby Undergound..."For The Pure Hobbyist"

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Newslettwer send to everyone who ticked the newsletter option. Product notification sends to only people who wanted to receive news about that particular product. That is all.

The information they get is what you type in the contents. Nothing more.

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The purpose of selct the product is just to know to which customers you must send the notification. The notification is sent to all the customers than have selected the option"All notifications" and to the customers than want to know news about that particular product.

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Let me sharpen that point a little:

Assume a customer selects to receive updates to the inflatable car your selling.

You now have a new model car, or a new pump for it, and want all those who are interested to know about it:

select the product_notification module, and write your update. Before sending, you will be prompted to select the product to which this update is relevant. All customers who requested an update on any of these items will receive the notification.

 

This is as opposed to the newsletter, which is sent to customers who subscribed to it - totally seperate feature.

 

-Ethan

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  • 1 month later...

Where is this product_notification module? I must be missing something.

Customer checks 'recieve notification' on all or specific product. what is

the procedure for sending that notification? I can't seem to find this module

 

Thanx.

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It is under the admin tools, Newsletter Manager. Note the drop down box to choose:

 

a) a newsletter... which goes to those subscribed to the newsletter

 

or

 

b) a product_notification... which goes to those subscribed to the specific products you will associate with the notification AND to those subscribed for global product notifications

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It is under the admin tools, Newsletter Manager. Note the drop down box to choose:

 

a) a newsletter... which goes to those subscribed to the newsletter

 

or

 

B) a product_notification... which goes to those subscribed to the specific products you will associate with the notification AND to those subscribed for global product notifications

Thank you for the response. If I select product-notification, where do I select the product? Is there supposed to be a drop down list there? I see nothing.

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After you Lock the product_notification, choose Send. You will then be presented with pick-list of products. Pick a product and Submit. Anyone with notification for that product will receive the email.

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  • 3 months later...

I can create newsletters and mark them as product_notifications, but how do I send them, there doesn't seem to be a send button anywhere - just two back buttons!

 

Any ideas?

Lar

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  • 1 year later...
I can create newsletters and mark them as product_notifications, but how do I send them, there doesn't seem to be a send button anywhere - just two back buttons!

 

Any ideas?

Lar

 

I am just trying to learn more about how to send product notifications, but end up with the same problem, 2 back buttons and both really lead back, no send button for a product notification in admin > newslettermanager ???

 

anybody put me on the right track please or do I have a seriuos problem on my installation?

 

thx for helping me

dahui

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I am just trying to learn more about how to send product notifications, but end up with the same problem, 2 back buttons and both really lead back, no send button for a product notification in admin > newslettermanager ???

 

anybody put me on the right track please or do I have a seriuos problem on my installation?

 

thx for helping me

dahui

Hi,

 

In the Newslettermanager select the newsletter you wish to send, click the Lock button, then you will be able to send the newsletter.

 

Regards,

Edze

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  • 2 months later...

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