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order_status being set to 0 occasionally


gusano

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in my orders table, when somebody places a new order, the order_status is occasionally set to 0 instead of 1, meaning their order is overlooked because it doesnt show up in the admin. has anybody had a similar problem, or is this a known bug of oscommerce?

 

thank you,

gusano

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Yes this just started happing to my site. I admin orders the orders just disapear, in the DB the status is set to 0. did you figure out what is happening? I can not find what is in comon with the orders.

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In the database under order_status I changed the order_status_id to default to 2 instead of 0. this is a bandaid fix but atleast now my orders are not just going away.

Have you guys found anything else to fix the issue?

 

Did you guys add or update any mod lately?

 

the only thing I have added lately is shipdate and I updated recover cart sales. they look unrelated to me but I am trying to find out what we have in common.

OsC version 2.2 ms 1

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I had this problem and found a quick work-around and the cause.

 

First, the workaround I did was to add a record with an ID of 0 to the order_status table so that orders with a status of zero showed up. I called my status "Error".

 

Secondly, I found another post

 

http://www.oscommerce.com/forums/index.php?sho...ndpost&p=317232

 

on this forum that pointed me in the right direction. The error is caused by a bad security update for MS Internet Explorer. I followed the directions to patch IE but still had the error. When I made the registry changes the problem went away with IE. (It was never there with Mozilla).

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