Orders not showing up in admin

daniel_t · March 7, 2004

Ok, i've spent ages searching the forums, and it seems that plenty of people have had my problem before, but no-one has a definitive solution.

No orders are listed when I go into admin -> orders. Typing the correct order ID into the Order ID box and hitting enter brings up the order fine. Orders are being submitted to the database fine. Querying "SELECT * FROM orders;" works fine and all the orders that have been placed show up. The order_status fields for orders are all correct. My orders_status table is fine.

I've tried dropping and creating the orders table again. I've done a diff between the orders.php on the live site, and a development one that I know works on a local machine and it is identical, it's identical to the original as well.

:blink:

Any ideas?

daniel_t · March 7, 2004

:unsure:

March 7, 2004

Daniel,

pull a copy of your orders file from the admin and post only the relavant and unsecured information here Ill take a look see and see if I can figure it out.... I have not had this problem ever but have seen it before and sometimes it's just a glitch in something you may have changed in the coding...

daniel_t · March 7, 2004

Do you mean admin/orders.php? if so here it is:

  require('includes/application_top.php');

 require(DIR_WS_CLASSES . 'currencies.php');
 $currencies = new currencies();

 $orders_statuses = array();
 $orders_status_array = array();
 $orders_status_query = tep_db_query("select orders_status_id, orders_status_name from " . TABLE_ORDERS_STATUS . " where language_id = '" . (int)$languages_id . "'");
 while ($orders_status = tep_db_fetch_array($orders_status_query)) {
   $orders_statuses[] = array('id' => $orders_status['orders_status_id'],
                              'text' => $orders_status['orders_status_name']);
   $orders_status_array[$orders_status['orders_status_id']] = $orders_status['orders_status_name'];
 }

 $action = (isset($HTTP_GET_VARS['action']) ? $HTTP_GET_VARS['action'] : '');

 if (tep_not_null($action)) {
   switch ($action) {
     case 'update_order':
       $oID = tep_db_prepare_input($HTTP_GET_VARS['oID']);
       $status = tep_db_prepare_input($HTTP_POST_VARS['status']);
       $comments = tep_db_prepare_input($HTTP_POST_VARS['comments']);

       $order_updated = false;
       $check_status_query = tep_db_query("select customers_name, customers_email_address, orders_status, date_purchased from " . TABLE_ORDERS . " where orders_id = '" . (int)$oID . "'");
       $check_status = tep_db_fetch_array($check_status_query);

       if ( ($check_status['orders_status'] != $status) || tep_not_null($comments)) {
         tep_db_query("update " . TABLE_ORDERS . " set orders_status = '" . tep_db_input($status) . "', last_modified = now() where orders_id = '" . (int)$oID . "'");

         $customer_notified = '0';
         if (isset($HTTP_POST_VARS['notify']) && ($HTTP_POST_VARS['notify'] == 'on')) {
           $notify_comments = '';
           if (isset($HTTP_POST_VARS['notify_comments']) && ($HTTP_POST_VARS['notify_comments'] == 'on')) {
             $notify_comments = sprintf(EMAIL_TEXT_COMMENTS_UPDATE, $comments) . "\n\n";
           }

           $email = STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_ORDER_NUMBER . ' ' . $oID . "\n" . EMAIL_TEXT_INVOICE_URL . ' ' . tep_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') . "\n" . EMAIL_TEXT_DATE_ORDERED . ' ' . tep_date_long($check_status['date_purchased']) . "\n\n" . $notify_comments . sprintf(EMAIL_TEXT_STATUS_UPDATE, $orders_status_array[$status]);

           tep_mail($check_status['customers_name'], $check_status['customers_email_address'], EMAIL_TEXT_SUBJECT, $email, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

           $customer_notified = '1';
         }

         tep_db_query("insert into " . TABLE_ORDERS_STATUS_HISTORY . " (orders_id, orders_status_id, date_added, customer_notified, comments) values ('" . (int)$oID . "', '" . tep_db_input($status) . "', now(), '" . tep_db_input($customer_notified) . "', '" . tep_db_input($comments)  . "')");

         $order_updated = true;
       }

       if ($order_updated == true) {
        $messageStack->add_session(SUCCESS_ORDER_UPDATED, 'success');
       } else {
         $messageStack->add_session(WARNING_ORDER_NOT_UPDATED, 'warning');
       }

       tep_redirect(tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('action')) . 'action=edit'));
       break;
     case 'deleteconfirm':
       $oID = tep_db_prepare_input($HTTP_GET_VARS['oID']);

       tep_remove_order($oID, $HTTP_POST_VARS['restock']);

       tep_redirect(tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('oID', 'action'))));
       break;
   }
 }

 if (($action == 'edit') && isset($HTTP_GET_VARS['oID'])) {
   $oID = tep_db_prepare_input($HTTP_GET_VARS['oID']);

   $orders_query = tep_db_query("select orders_id from " . TABLE_ORDERS . " where orders_id = '" . (int)$oID . "'");
   $order_exists = true;
   if (!tep_db_num_rows($orders_query)) {
     $order_exists = false;
     $messageStack->add(sprintf(ERROR_ORDER_DOES_NOT_EXIST, $oID), 'error');
   }
 }

 include(DIR_WS_CLASSES . 'order.php');
?>
<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">
<html <?php echo HTML_PARAMS; ?>>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">
<title><?php echo TITLE; ?></title>
<link rel="stylesheet" type="text/css" href="includes/stylesheet.css">
<script language="javascript" src="includes/general.js"></script>
</head>
<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0" bgcolor="#FFFFFF">
<!-- header //-->
<?php
 require(DIR_WS_INCLUDES . 'header.php');
?>
<!-- header_eof //-->

<!-- body //-->
<table border="0" width="100%" cellspacing="2" cellpadding="2">
 <tr>
   <td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="1" cellpadding="1" class="columnLeft">
<!-- left_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>
<!-- left_navigation_eof //-->
   </table></td>
<!-- body_text //-->
   <td width="100%" valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="2">
<?php
 if (($action == 'edit') && ($order_exists == true)) {
   $order = new order($oID);
?>
     <tr>
       <td width="100%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
         <tr>
           <td class="pageHeading"><?php echo HEADING_TITLE; ?></td>
           <td class="pageHeading" align="right"><?php echo tep_draw_separator('pixel_trans.gif', 1, HEADING_IMAGE_HEIGHT); ?></td>
           <td class="pageHeading" align="right"><?php echo '<a href="' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('action'))) . '">' . tep_image_button('button_back.gif', IMAGE_BACK) . '</a>'; ?></td>
         </tr>
       </table></td>
     </tr>
     <tr>
       <td><table width="100%" border="0" cellspacing="0" cellpadding="2">
         <tr>
           <td colspan="3"><?php echo tep_draw_separator(); ?></td>
         </tr>
         <tr>
           <td valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="2">
             <tr>
               <td class="main" valign="top"><b><?php echo ENTRY_CUSTOMER; ?></b></td>
               <td class="main"><?php echo tep_address_format($order->customer['format_id'], $order->customer, 1, '', '<br>'); ?></td>
             </tr>
             <tr>
               <td colspan="2"><?php echo tep_draw_separator('pixel_trans.gif', '1', '5'); ?></td>
             </tr>
             <tr>
               <td class="main"><b><?php echo ENTRY_TELEPHONE_NUMBER; ?></b></td>
               <td class="main"><?php echo $order->customer['telephone']; ?></td>
             </tr>
             <tr>
               <td class="main"><b><?php echo ENTRY_EMAIL_ADDRESS; ?></b></td>
               <td class="main"><?php echo '<a href="mailto:' . $order->customer['email_address'] . '"><u>' . $order->customer['email_address'] . '</u></a>'; ?></td>
             </tr>
           </table></td>
           <td valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="2">
             <tr>
               <td class="main" valign="top"><b><?php echo ENTRY_SHIPPING_ADDRESS; ?></b></td>
               <td class="main"><?php echo tep_address_format($order->delivery['format_id'], $order->delivery, 1, '', '<br>'); ?></td>
             </tr>
           </table></td>
           <td valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="2">
             <tr>
               <td class="main" valign="top"><b><?php echo ENTRY_BILLING_ADDRESS; ?></b></td>
               <td class="main"><?php echo tep_address_format($order->billing['format_id'], $order->billing, 1, '', '<br>'); ?></td>
             </tr>
           </table></td>
         </tr>
       </table></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '1', '10'); ?></td>
     </tr>
     <tr>
       <td><table border="0" cellspacing="0" cellpadding="2">
         <tr>
           <td class="main"><b><?php echo ENTRY_PAYMENT_METHOD; ?></b></td>
           <td class="main"><?php echo $order->info['payment_method']; ?></td>
         </tr>
<?php
   if (tep_not_null($order->info['cc_type']) || tep_not_null($order->info['cc_owner']) || tep_not_null($order->info['cc_number'])) {
?>
         <tr>
           <td colspan="2"><?php echo tep_draw_separator('pixel_trans.gif', '1', '10'); ?></td>
         </tr>
         <tr>
           <td class="main"><?php echo ENTRY_CREDIT_CARD_TYPE; ?></td>
           <td class="main"><?php echo $order->info['cc_type']; ?></td>
         </tr>
         <tr>
           <td class="main"><?php echo ENTRY_CREDIT_CARD_OWNER; ?></td>
           <td class="main"><?php echo $order->info['cc_owner']; ?></td>
         </tr>
         <tr>
           <td class="main"><?php echo ENTRY_CREDIT_CARD_NUMBER; ?></td>
           <td class="main"><?php echo $order->info['cc_number']; ?></td>
         </tr>
         <tr>
           <td class="main"><?php echo ENTRY_CREDIT_CARD_EXPIRES; ?></td>
           <td class="main"><?php echo $order->info['cc_expires']; ?></td>
         </tr>
<?php
   }
?>
       </table></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '1', '10'); ?></td>
     </tr>
     <tr>
       <td><table border="0" width="100%" cellspacing="0" cellpadding="2">
         <tr class="dataTableHeadingRow">
           <td class="dataTableHeadingContent" colspan="2"><?php echo TABLE_HEADING_PRODUCTS; ?></td>
           <td class="dataTableHeadingContent"><?php echo TABLE_HEADING_PRODUCTS_MODEL; ?></td>
           <td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_TAX; ?></td>
           <td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_PRICE_EXCLUDING_TAX; ?></td>
           <td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_PRICE_INCLUDING_TAX; ?></td>
           <td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_TOTAL_EXCLUDING_TAX; ?></td>
           <td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_TOTAL_INCLUDING_TAX; ?></td>
         </tr>
<?php
   for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {
     echo '          <tr class="dataTableRow">' . "\n" .
          '            <td class="dataTableContent" valign="top" align="right">' . $order->products[$i]['qty'] . ' x</td>' . "\n" .
          '            <td class="dataTableContent" valign="top">' . $order->products[$i]['name'];

     if (isset($order->products[$i]['attributes']) && (sizeof($order->products[$i]['attributes']) > 0)) {
       for ($j = 0, $k = sizeof($order->products[$i]['attributes']); $j < $k; $j++) {
         echo '<br><nobr><small> <i> - ' . $order->products[$i]['attributes'][$j]['option'] . ': ' . $order->products[$i]['attributes'][$j]['value'];
         if ($order->products[$i]['attributes'][$j]['price'] != '0') echo ' (' . $order->products[$i]['attributes'][$j]['prefix'] . $currencies->format($order->products[$i]['attributes'][$j]['price'] * $order->products[$i]['qty'], true, $order->info['currency'], $order->info['currency_value']) . ')';
         echo '</i></small></nobr>';
       }
     }

     echo '            </td>' . "\n" .
          '            <td class="dataTableContent" valign="top">' . $order->products[$i]['model'] . '</td>' . "\n" .
          '            <td class="dataTableContent" align="right" valign="top">' . tep_display_tax_value($order->products[$i]['tax']) . '%</td>' . "\n" .
          '            <td class="dataTableContent" align="right" valign="top"><b>' . $currencies->format($order->products[$i]['final_price'], true, $order->info['currency'], $order->info['currency_value']) . '</b></td>' . "\n" .
          '            <td class="dataTableContent" align="right" valign="top"><b>' . $currencies->format(tep_add_tax($order->products[$i]['final_price'], $order->products[$i]['tax']), true, $order->info['currency'], $order->info['currency_value']) . '</b></td>' . "\n" .
          '            <td class="dataTableContent" align="right" valign="top"><b>' . $currencies->format($order->products[$i]['final_price'] * $order->products[$i]['qty'], true, $order->info['currency'], $order->info['currency_value']) . '</b></td>' . "\n" .
          '            <td class="dataTableContent" align="right" valign="top"><b>' . $currencies->format(tep_add_tax($order->products[$i]['final_price'], $order->products[$i]['tax']) * $order->products[$i]['qty'], true, $order->info['currency'], $order->info['currency_value']) . '</b></td>' . "\n";
     echo '          </tr>' . "\n";
   }
?>
         <tr>
           <td align="right" colspan="8"><table border="0" cellspacing="0" cellpadding="2">
<?php
   for ($i = 0, $n = sizeof($order->totals); $i < $n; $i++) {
     echo '              <tr>' . "\n" .
          '                <td align="right" class="smallText">' . $order->totals[$i]['title'] . '</td>' . "\n" .
          '                <td align="right" class="smallText">' . $order->totals[$i]['text'] . '</td>' . "\n" .
          '              </tr>' . "\n";
   }
?>
           </table></td>
         </tr>
       </table></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '1', '10'); ?></td>
     </tr>
     <tr>
       <td class="main"><table border="1" cellspacing="0" cellpadding="5">
         <tr>
           <td class="smallText" align="center"><b><?php echo TABLE_HEADING_DATE_ADDED; ?></b></td>
           <td class="smallText" align="center"><b><?php echo TABLE_HEADING_CUSTOMER_NOTIFIED; ?></b></td>
           <td class="smallText" align="center"><b><?php echo TABLE_HEADING_STATUS; ?></b></td>
           <td class="smallText" align="center"><b><?php echo TABLE_HEADING_COMMENTS; ?></b></td>
         </tr>
<?php
   $orders_history_query = tep_db_query("select orders_status_id, date_added, customer_notified, comments from " . TABLE_ORDERS_STATUS_HISTORY . " where orders_id = '" . tep_db_input($oID) . "' order by date_added");
   if (tep_db_num_rows($orders_history_query)) {
     while ($orders_history = tep_db_fetch_array($orders_history_query)) {
       echo '          <tr>' . "\n" .
            '            <td class="smallText" align="center">' . tep_datetime_short($orders_history['date_added']) . '</td>' . "\n" .
            '            <td class="smallText" align="center">';
       if ($orders_history['customer_notified'] == '1') {
         echo tep_image(DIR_WS_ICONS . 'tick.gif', ICON_TICK) . "</td>\n";
       } else {
         echo tep_image(DIR_WS_ICONS . 'cross.gif', ICON_CROSS) . "</td>\n";
       }
       echo '            <td class="smallText">' . $orders_status_array[$orders_history['orders_status_id']] . '</td>' . "\n" .
            '            <td class="smallText">' . nl2br(tep_db_output($orders_history['comments'])) . ' </td>' . "\n" .
            '          </tr>' . "\n";
     }
   } else {
       echo '          <tr>' . "\n" .
            '            <td class="smallText" colspan="5">' . TEXT_NO_ORDER_HISTORY . '</td>' . "\n" .
            '          </tr>' . "\n";
   }
?>
       </table></td>
     </tr>
     <tr>
       <td class="main"><br><b><?php echo TABLE_HEADING_COMMENTS; ?></b></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '1', '5'); ?></td>
     </tr>
     <tr><?php echo tep_draw_form('status', FILENAME_ORDERS, tep_get_all_get_params(array('action')) . 'action=update_order'); ?>
       <td class="main"><?php echo tep_draw_textarea_field('comments', 'soft', '60', '5'); ?></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '1', '10'); ?></td>
     </tr>
     <tr>
       <td><table border="0" cellspacing="0" cellpadding="2">
         <tr>
           <td><table border="0" cellspacing="0" cellpadding="2">
             <tr>
               <td class="main"><b><?php echo ENTRY_STATUS; ?></b> <?php echo tep_draw_pull_down_menu('status', $orders_statuses, $order->info['orders_status']); ?></td>
             </tr>
             <tr>
               <td class="main"><b><?php echo ENTRY_NOTIFY_CUSTOMER; ?></b> <?php echo tep_draw_checkbox_field('notify', '', true); ?></td>
               <td class="main"><b><?php echo ENTRY_NOTIFY_COMMENTS; ?></b> <?php echo tep_draw_checkbox_field('notify_comments', '', true); ?></td>
             </tr>
           </table></td>
           <td valign="top"><?php echo tep_image_submit('button_update.gif', IMAGE_UPDATE); ?></td>
         </tr>
       </table></td>
     </form></tr>
     <tr>
       <td colspan="2" align="right"><?php echo '<a href="' . tep_href_link(FILENAME_ORDERS_INVOICE, 'oID=' . $HTTP_GET_VARS['oID']) . '" TARGET="_blank">' . tep_image_button('button_invoice.gif', IMAGE_ORDERS_INVOICE) . '</a> <a href="' . tep_href_link(FILENAME_ORDERS_PACKINGSLIP, 'oID=' . $HTTP_GET_VARS['oID']) . '" TARGET="_blank">' . tep_image_button('button_packingslip.gif', IMAGE_ORDERS_PACKINGSLIP) . '</a> <a href="' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('action'))) . '">' . tep_image_button('button_back.gif', IMAGE_BACK) . '</a>'; ?></td>
     </tr>
<?php
 } else {
?>
     <tr>
       <td width="100%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
         <tr>
           <td class="pageHeading"><?php echo HEADING_TITLE; ?></td>
           <td class="pageHeading" align="right"><?php echo tep_draw_separator('pixel_trans.gif', 1, HEADING_IMAGE_HEIGHT); ?></td>
           <td align="right"><table border="0" width="100%" cellspacing="0" cellpadding="0">
             <tr><?php echo tep_draw_form('orders', FILENAME_ORDERS, '', 'get'); ?>
               <td class="smallText" align="right"><?php echo HEADING_TITLE_SEARCH . ' ' . tep_draw_input_field('oID', '', 'size="12"') . tep_draw_hidden_field('action', 'edit'); ?></td>
             </form></tr>
             <tr><?php echo tep_draw_form('status', FILENAME_ORDERS, '', 'get'); ?>
               <td class="smallText" align="right"><?php echo HEADING_TITLE_STATUS . ' ' . tep_draw_pull_down_menu('status', array_merge(array(array('id' => '', 'text' => TEXT_ALL_ORDERS)), $orders_statuses), '', 'onChange="this.form.submit();"'); ?></td>
             </form></tr>            
           </table></td>
         </tr>
       </table></td>
     </tr>
     <tr>
       <td><table border="0" width="100%" cellspacing="0" cellpadding="0">
         <tr>
           <td valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="2">
             <tr class="dataTableHeadingRow">
               <td class="dataTableHeadingContent"><?php echo TABLE_HEADING_CUSTOMERS; ?></td>
               <td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_ORDER_TOTAL; ?></td>
               <td class="dataTableHeadingContent" align="center"><?php echo TABLE_HEADING_DATE_PURCHASED; ?></td>
               <td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_STATUS; ?></td>
               <td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_ACTION; ?> </td>
             </tr>
<?php
   if (isset($HTTP_GET_VARS['cID'])) {
     $cID = tep_db_prepare_input($HTTP_GET_VARS['cID']);
     $orders_query_raw = "select o.orders_id, o.customers_name, o.customers_id, o.payment_method, o.date_purchased, o.last_modified, o.currency, o.currency_value, s.orders_status_name, ot.text as order_total from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id), " . TABLE_ORDERS_STATUS . " s where o.customers_id = '" . (int)$cID . "' and o.orders_status = s.orders_status_id and s.language_id = '" . (int)$languages_id . "' and ot.class = 'ot_total' order by orders_id DESC";
   } elseif (isset($HTTP_GET_VARS['status'])) {
     $status = tep_db_prepare_input($HTTP_GET_VARS['status']);
     $orders_query_raw = "select o.orders_id, o.customers_name, o.payment_method, o.date_purchased, o.last_modified, o.currency, o.currency_value, s.orders_status_name, ot.text as order_total from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id), " . TABLE_ORDERS_STATUS . " s where o.orders_status = s.orders_status_id and s.language_id = '" . (int)$languages_id . "' and s.orders_status_id = '" . (int)$status . "' and ot.class = 'ot_total' order by o.orders_id DESC";
   } else {
     $orders_query_raw = "select o.orders_id, o.customers_name, o.payment_method, o.date_purchased, o.last_modified, o.currency, o.currency_value, s.orders_status_name, ot.text as order_total from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id), " . TABLE_ORDERS_STATUS . " s where o.orders_status = s.orders_status_id and s.language_id = '" . (int)$languages_id . "' and ot.class = 'ot_total' order by o.orders_id DESC";
   }
   $orders_split = new splitPageResults($HTTP_GET_VARS['page'], MAX_DISPLAY_SEARCH_RESULTS, $orders_query_raw, $orders_query_numrows);
   $orders_query = tep_db_query($orders_query_raw);
   while ($orders = tep_db_fetch_array($orders_query)) {
   if ((!isset($HTTP_GET_VARS['oID']) || (isset($HTTP_GET_VARS['oID']) && ($HTTP_GET_VARS['oID'] == $orders['orders_id']))) && !isset($oInfo)) {
       $oInfo = new objectInfo($orders);
     }

     if (isset($oInfo) && is_object($oInfo) && ($orders['orders_id'] == $oInfo->orders_id)) {
       echo '              <tr id="defaultSelected" class="dataTableRowSelected" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\'' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('oID', 'action')) . 'oID=' . $oInfo->orders_id . '&action=edit') . '\'">' . "\n";
     } else {
       echo '              <tr class="dataTableRow" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\'' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('oID')) . 'oID=' . $orders['orders_id']) . '\'">' . "\n";
     }
?>
               <td class="dataTableContent"><?php echo '<a href="' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('oID', 'action')) . 'oID=' . $orders['orders_id'] . '&action=edit') . '">' . tep_image(DIR_WS_ICONS . 'preview.gif', ICON_PREVIEW) . '</a> ' . $orders['customers_name']; ?></td>
               <td class="dataTableContent" align="right"><?php echo strip_tags($orders['order_total']); ?></td>
               <td class="dataTableContent" align="center"><?php echo tep_datetime_short($orders['date_purchased']); ?></td>
               <td class="dataTableContent" align="right"><?php echo $orders['orders_status_name']; ?></td>
               <td class="dataTableContent" align="right"><?php if (isset($oInfo) && is_object($oInfo) && ($orders['orders_id'] == $oInfo->orders_id)) { echo tep_image(DIR_WS_IMAGES . 'icon_arrow_right.gif', ''); } else { echo '<a href="' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('oID')) . 'oID=' . $orders['orders_id']) . '">' . tep_image(DIR_WS_IMAGES . 'icon_info.gif', IMAGE_ICON_INFO) . '</a>'; } ?> </td>
             </tr>
<?php
   }
?>
             <tr>
               <td colspan="5"><table border="0" width="100%" cellspacing="0" cellpadding="2">
                 <tr>
                   <td class="smallText" valign="top"><?php echo $orders_split->display_count($orders_query_numrows, MAX_DISPLAY_SEARCH_RESULTS, $HTTP_GET_VARS['page'], TEXT_DISPLAY_NUMBER_OF_ORDERS); ?></td>
                   <td class="smallText" align="right"><?php echo $orders_split->display_links($orders_query_numrows, MAX_DISPLAY_SEARCH_RESULTS, MAX_DISPLAY_PAGE_LINKS, $HTTP_GET_VARS['page'], tep_get_all_get_params(array('page', 'oID', 'action'))); ?></td>
                 </tr>
               </table></td>
             </tr>
           </table></td>
<?php
 $heading = array();
 $contents = array();

 switch ($action) {
   case 'delete':
     $heading[] = array('text' => '<b>' . TEXT_INFO_HEADING_DELETE_ORDER . '</b>');

     $contents = array('form' => tep_draw_form('orders', FILENAME_ORDERS, tep_get_all_get_params(array('oID', 'action')) . 'oID=' . $oInfo->orders_id . '&action=deleteconfirm'));
     $contents[] = array('text' => TEXT_INFO_DELETE_INTRO . '<br><br><b>' . $cInfo->customers_firstname . ' ' . $cInfo->customers_lastname . '</b>');
     $contents[] = array('text' => '<br>' . tep_draw_checkbox_field('restock') . ' ' . TEXT_INFO_RESTOCK_PRODUCT_QUANTITY);
     $contents[] = array('align' => 'center', 'text' => '<br>' . tep_image_submit('button_delete.gif', IMAGE_DELETE) . ' <a href="' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('oID', 'action')) . 'oID=' . $oInfo->orders_id) . '">' . tep_image_button('button_cancel.gif', IMAGE_CANCEL) . '</a>');
     break;
   default:
     if (isset($oInfo) && is_object($oInfo)) {
       $heading[] = array('text' => '<b>[' . $oInfo->orders_id . ']  ' . tep_datetime_short($oInfo->date_purchased) . '</b>');

       $contents[] = array('align' => 'center', 'text' => '<a href="' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('oID', 'action')) . 'oID=' . $oInfo->orders_id . '&action=edit') . '">' . tep_image_button('button_edit.gif', IMAGE_EDIT) . '</a> <a href="' . tep_href_link(FILENAME_ORDERS, tep_get_all_get_params(array('oID', 'action')) . 'oID=' . $oInfo->orders_id . '&action=delete') . '">' . tep_image_button('button_delete.gif', IMAGE_DELETE) . '</a>');
       $contents[] = array('align' => 'center', 'text' => '<a href="' . tep_href_link(FILENAME_ORDERS_INVOICE, 'oID=' . $oInfo->orders_id) . '" TARGET="_blank">' . tep_image_button('button_invoice.gif', IMAGE_ORDERS_INVOICE) . '</a> <a href="' . tep_href_link(FILENAME_ORDERS_PACKINGSLIP, 'oID=' . $oInfo->orders_id) . '" TARGET="_blank">' . tep_image_button('button_packingslip.gif', IMAGE_ORDERS_PACKINGSLIP) . '</a>');
       $contents[] = array('text' => '<br>' . TEXT_DATE_ORDER_CREATED . ' ' . tep_date_short($oInfo->date_purchased));
       if (tep_not_null($oInfo->last_modified)) $contents[] = array('text' => TEXT_DATE_ORDER_LAST_MODIFIED . ' ' . tep_date_short($oInfo->last_modified));
       $contents[] = array('text' => '<br>' . TEXT_INFO_PAYMENT_METHOD . ' '  . $oInfo->payment_method);
     }
     break;
 }

 if ( (tep_not_null($heading)) && (tep_not_null($contents)) ) {
   echo '            <td width="25%" valign="top">' . "\n";

   $box = new box;
   echo $box->infoBox($heading, $contents);

   echo '            </td>' . "\n";
 }
?>
         </tr>
       </table></td>
     </tr>
<?php
 }
?>
   </table></td>
<!-- body_text_eof //-->
 </tr>
</table>
<!-- body_eof //-->

<!-- footer //-->
<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>
<!-- footer_eof //-->
<br>
</body>
</html>
<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

daniel_t · March 7, 2004

bump

rsank · March 7, 2004

Hi All,

I have had this very same problem and have been able to kludge a solution by changing the sql on $orders_query_raw. Somehow, removing the ot.class stuff at the end of the query fixes it. I have not researched much into it but in my application, I don't need the shipping totals, just the product totals. So that worked out okay for me. The original query has been commented out in the next lines. Try substituting this in /admin/orders.php (line 377-393) and see if it works for you.

if (isset($HTTP_GET_VARS['cID'])) {
     $cID = tep_db_prepare_input($HTTP_GET_VARS['cID']);
//  ORIGINAL    $orders_query_raw = "select o.orders_id, o.customers_name, o.customers_id, o.payment_method, o.date_purchased, o.last_modified, o.currency, o.currency_value, s.orders_status_name, ot.text as order_total from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id), " . TABLE_ORDERS_STATUS . " s where o.customers_id = '" . (int)$cID . "' and o.orders_status = s.orders_status_id and s.language_id = '" . (int)$languages_id . "' and ot.class = 'ot_total' order by orders_id DESC";
// NEW      
$orders_query_raw = "select o.orders_id, o.customers_name, o.customers_id, o.payment_method, o.date_purchased, o.last_modified, o.currency, o.currency_value, s.orders_status_name, ot.text as order_total from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id), " . TABLE_ORDERS_STATUS . " s where o.customers_id = '" . (int)$cID . "' and o.orders_status = s.orders_status_id and s.language_id = '" . (int)$languages_id . "' order by orders_id DESC";
   } elseif (isset($HTTP_GET_VARS['status'])) {
     $status = tep_db_prepare_input($HTTP_GET_VARS['status']);
// ORIGINAL      $orders_query_raw = "select o.orders_id, o.customers_name, o.payment_method, o.date_purchased, o.last_modified, o.currency, o.currency_value, s.orders_status_name, ot.text as order_total from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id), " . TABLE_ORDERS_STATUS . " s where o.orders_status = s.orders_status_id and s.language_id = '" . (int)$languages_id . "' and s.orders_status_id = '" . (int)$status . "' and ot.class = 'ot_total' order by o.orders_id DESC";
// NEW      
$orders_query_raw = "select o.orders_id, o.customers_name, o.payment_method, o.date_purchased, o.last_modified, o.currency, o.currency_value, s.orders_status_name, ot.text as order_total from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id), " . TABLE_ORDERS_STATUS . " s where o.orders_status = s.orders_status_id and s.language_id = '" . (int)$languages_id . "' and s.orders_status_id = '" . (int)$status . "' order by o.orders_id DESC";
   } else {
     $orders_query_raw = "select o.orders_id, o.customers_name, o.payment_method, o.date_purchased, o.last_modified, o.currency, o.currency_value, s.orders_status_name, ot.text as order_total from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id), " . TABLE_ORDERS_STATUS . " s where o.orders_status = s.orders_status_id and s.language_id = '" . (int)$languages_id . "'  order by o.orders_id DESC";
   }

daniel_t · March 7, 2004

no luck unfortunately :/

rsank · March 7, 2004

Daniel,

The only other thing I can suggest and you may have probably tried this already. Take that SQL ($orders_query_raw) open mysql query window and run that it. In my case, it was that sql that was the problem. When I did it with the original sql, I found on my database that it didn't return any rows. I then started to edit it until it worked. That's kind of how I narrowed it down.

Hope this helps a little.

daniel_t · March 8, 2004

Yeah i'd had a play with query but in the end got sick of it. I ended up just re-loading the db from scratch, which interestingly fixed the problem. Seems strange considering it looked as though everything in the db end of things was fine.

seems a pity I couldn't find exactly what was causing the problem :(

nicholaszen · March 12, 2004

I thought I was the only one with thi sproblem... pfff...

Orders not showing up in admin

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