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The e-commerce.

authorize.net shows payment, but no order shows up


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i was just looking at my authorize.net account and there was a credit card purchase listed in there as "captured/pending settlement", but there is no record of it in my oscommerce admin panel. any idea why this might be? it is kind of unprofessional to have to call a customer and ask them what they had ordered. any help will be appreciated. thanks.

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