Guest Posted February 25, 2004 Share Posted February 25, 2004 I am trying to set up the table rate, here is what I have: 5:3.00,10:6.00,15:9.00,20:12.00 Now, my understanding is up to 5 pounds, charge $3.00 5-10 pounds, charge $6.00 and so on. But, when I test it, it's wrong. I bought a 18 pound item, and it charged $1.00 and I bought a 1 pound item, and it charged me $4.00. What is wrong? I also set a handeling fee of $1.00 Link to comment Share on other sites More sharing options...
bloodshoteyes Posted February 25, 2004 Share Posted February 25, 2004 Ben, Are you sure you have everything entered correctly in admin? Could you please list the entries you made to Table shipping in admin. Did you change anything since you first installed it? Did you leave zone set at none? When you entered the weights for each of your products, did you use 1.0000 for pound, 18.0000 for 18 pounds? Do you have the tare weight and larger packages percentage set properly, they are located in admin/configuration/shipping$packaging. Do you have your currency set properly? Please let me know if you are still having problems. Link to comment Share on other sites More sharing options...
Guest Posted February 26, 2004 Share Posted February 26, 2004 Here's my settings: Shipping Table 5:3.00,10:6.00,15:9.00,20:12.00 Table Method weight Handling Fee 1.00 Tax Class --none-- Shipping Zone --none-- Sort Order 0 I did not put 4 zeros follwing the end of the number, just two. tare weight is set at 50 larger packages percent is 10 and currency is set up right as well. any suggestions?? Link to comment Share on other sites More sharing options...
bloodshoteyes Posted February 26, 2004 Share Posted February 26, 2004 One would be why a tare weight of 50 pounds. What is the maximum poundage for a single package.? Are you running any addon contributions? What kind of server, OSC version, are you actually getting to the point of invoice printing? Link to comment Share on other sites More sharing options...
Guest Posted February 26, 2004 Share Posted February 26, 2004 do you suggest lowering the 50 pound tare weight? no, i am not running any contributions. not sure what version of osc i have, its copyrighted 2003. I am going by the shipping cost it shows at 'delivery information', the 1st step of checking out. Link to comment Share on other sites More sharing options...
bloodshoteyes Posted February 26, 2004 Share Posted February 26, 2004 Only lower it if the carton you are shipping in weights less than 50 Pounds. Tare weight is telling the system, that besides the weight of the product add 50 pounds to it before you figure shipping. Ok tare weight was set at 50 pounds. What do you have set for maximum package weight? Can you run an order completely through the system? But before that how many shipping modules do you have installed. And do you have a sort number coded for each one? Start the sorting with number '1'. Link to comment Share on other sites More sharing options...
Guest Posted February 26, 2004 Share Posted February 26, 2004 ok, i got them backwards. tare weight is actually set at 3, and max weight is 50. 3 shipping modules are installed, all sort order of 0, i'll change them now. Link to comment Share on other sites More sharing options...
Guest Posted February 26, 2004 Share Posted February 26, 2004 Ok, I changed tare weight to 0, and max weight to 20, and changed the sort orders. It seems to be working right now, don't know what made the difference, but I don't ask why something DOES work lol. Thank you very much! Link to comment Share on other sites More sharing options...
bloodshoteyes Posted February 26, 2004 Share Posted February 26, 2004 Most probable the sort order. many of the modules have one, another important one is categoriesm and the real important one is tax rates, because the taxrates with the same sort number automatically add together..... LOL Link to comment Share on other sites More sharing options...
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