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osCommerce

The e-commerce.

Missing Shipping/Billing Address upon CheckOut


saklay

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Posted

Hi Guys,

 

There were a few bugs I've encountered during the checkout process. I'm just a newbie with osCommerce so I'm really not sure what causes this.

 

1) After clicking the "Checkout" button, I signed in as a new user. I was able to successfully register then it redirected me to this page:

 

screenshot1.jpg

 

How is it that the Shipping Address field is missing? Shouldn't it automatically appear since I filled out the registration form properly?

 

2) On this page, I clicked "Change Address" and brought me to this page.

 

screenshot2.jpg

 

Now I have selected which shipping address I want the product I bought be sent to. I guess this is fine but it's one step more than what it should be.

 

3) After selecting the correct shipping address, it pointed me to this page.

 

screenshot3.jpg

 

Now, the Billing Address is missing. Is this a standard for osCommerce's checkout process?

 

I've also noticed that under the table customers, the value for the column customers_default_address_id are all 1. Is this also correct?

 

Any help would be greatly appreciated.

 

Thanks.

 

Arnel

  • 3 weeks later...
  • 1 month later...
Posted

I can't believe somone did such a great job describing a prob. I ran into.

 

This occured when I installed 2.2 and imported the database from an older install.

 

PHPMyAdmin shows the customer info is in the address book, the customers table and the order table (sans the address).

 

For some reason the address insn't getting posted to the order table. The order table DOES get the billing info, but not the customer info or shipping info.

 

?Flash

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