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osCommerce

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Trans Status: General Error ( Unable to Send Notif


kepa

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Posted

I've been searching through the archives for some time now and each time come up empty handed. I get the following error with some of my transactions...it usually occurs once every two days or so.

 

Trans Status: General Error ( Unable to Send Notification )

 

 

Authorize.net authorizes the funds, but then I can't capture it due to the error above. Do any of you know what kinds of situations would/could generate this error? Invalid email addresses, unmatched billing info, timeouts of some sort, time differences with the server? Is this something I can solve within the OSC functionality? If so, where and how could I do it?

 

I've sent an email to Authorize.net, and am waiting for a response, however I thought I'd post here as well, as none of you seem to be having this problem at all and perhaps you've found a solution?

 

Thanks for your time and help in advance.

  • 1 month later...
Posted

WE have been experiencing the same problem. Although i don't know what the message is exactly - the end result is the same, we get the money but we don't know what the customer purchased.

 

Let us know if you resolved the issue.

Thanks,

Svetoslav

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