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live chat tag


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Posted

Hi,

 

Does anyone know how to get this live chat code to work with ssl?

 

I had this in the footer:

 

<!-- BEGIN HumanTag Monitor. DO NOT MOVE! MUST BE PLACED JUST BEFORE THE /BODY TAG -->

<?php echo <script language='javascript' src='http://server.iad.liveperson.net/hc/6188301/x.js?cmd=file&file=chatScript3&site=6188301&category=en;woman;2'> ?> </script>

<!-- END HumanTag Monitor. DO NOT MOVE! MUST BE PLACED JUST BEFORE THE /BODY TAG -->

 

I had this in the header:

 

<!-- BEGIN LivePerson Button Code -->

<table border="0" cellspacing="0" cellpadding="0">

<tr>

<td align="center">

<a href='http://server.iad.liveperson.net/hc/6188301/?cmd=file&file=visitorWantsToChat&site=6188301&byhref=1' target='chat6188301' onClick="java script:window.open('http://server.iad.liveperson.net/hc/6188301/?cmd=file&file=visitorWantsToChat&site=6188301&referrer='+document.location,'chat6188301','width=472,height=320');return false;"><img src='http://server.iad.liveperson.net/hc/6188301/?cmd=repstate&site=6188301&category=en;woman;2&ver=1' name='hcIcon' width=150 height=50 border=0></a></td></tr><tr><td align='center'><a href='http://server.iad.liveperson.net/hc/6188301/?cmd=PoweredByPage&site=6188301' target='_top'><img src='http://server.iad.liveperson.net/hc/6188301/?cmd=hccredit&site=6188301' width=106 height=35 border=0></a></td></tr></table>

<!-- END LivePerson Button code -->

 

The problem is that he got a ssl certificate and the secure/insecure box keeps popping up on each page of the checkout process. It is because of the absolute link but cannot figure out how to use this.

 

Thanks!

Posted

You might try changing "http://" to "https://" in Liveperson's code. I'm using their services on xprinters.com website if you want to see how good it works. That site is configured to go into secure mode when necessary.

 

Cheers,

Mr. Webman

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