beeguys Posted February 22, 2004 Posted February 22, 2004 Hi folks, We have the osCommerce shopping cart setup and processed our first "test" order specifying shipment via UPS. The shipping charge was shown at one price in the "orders" section but the actual shipping charge through UPS was quite a bit higher. Can anyone tell me why the actual shipping charge is higher than the calculated charge? The weights and details were identical. Thanks!
james8547 Posted February 22, 2004 Posted February 22, 2004 Did you check the "handling fee" of the UPS module? Another possible reason is that you might be getting a better rate from UPS. From what I understand, UPS and FedEx have slightly different rates for businesses.
bloodshoteyes Posted February 22, 2004 Posted February 22, 2004 Are you using the API version of UPS or the fixed rate mod?????
Guest Posted February 23, 2004 Posted February 23, 2004 I'm helping beeguys with their site... We're using the original clean install of oscommerce 2.2ms2. It's set as production with 0 for handling fee.
bloodshoteyes Posted February 23, 2004 Posted February 23, 2004 Your not using oversized cartons or shipping something that requires special handling..
Guest Posted February 23, 2004 Posted February 23, 2004 Your not using oversized cartons or shipping something that requires special handling.. nope... just normal stuff... small plastic bottles and such.
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