beeguys Posted February 22, 2004 Share Posted February 22, 2004 Hi folks, We have the osCommerce shopping cart setup and processed our first "test" order specifying shipment via UPS. The shipping charge was shown at one price in the "orders" section but the actual shipping charge through UPS was quite a bit higher. Can anyone tell me why the actual shipping charge is higher than the calculated charge? The weights and details were identical. Thanks! Link to comment Share on other sites More sharing options...
james8547 Posted February 22, 2004 Share Posted February 22, 2004 Did you check the "handling fee" of the UPS module? Another possible reason is that you might be getting a better rate from UPS. From what I understand, UPS and FedEx have slightly different rates for businesses. Link to comment Share on other sites More sharing options...
bloodshoteyes Posted February 22, 2004 Share Posted February 22, 2004 Are you using the API version of UPS or the fixed rate mod????? Link to comment Share on other sites More sharing options...
Guest Posted February 23, 2004 Share Posted February 23, 2004 I'm helping beeguys with their site... We're using the original clean install of oscommerce 2.2ms2. It's set as production with 0 for handling fee. Link to comment Share on other sites More sharing options...
bloodshoteyes Posted February 23, 2004 Share Posted February 23, 2004 Your not using oversized cartons or shipping something that requires special handling.. Link to comment Share on other sites More sharing options...
Guest Posted February 23, 2004 Share Posted February 23, 2004 Your not using oversized cartons or shipping something that requires special handling.. nope... just normal stuff... small plastic bottles and such. Link to comment Share on other sites More sharing options...
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