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Please help - Live Customer cant check out


tammy507

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Posted

My first ever UK customer selected a few photographs which do not wiegh much, He went to the check out and was given several options via USPS, then onto select payment, then when he gets to the confirm order page... IT has defualt to the higher shipping rate (Global Express) INSTEAD of the lower rate he selected which was global priority ,

 

 

any idea how I can fix this?

 

 

I did a test account and it did the same thing for me.

 

Tammy

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