richlewt Posted February 18, 2004 Posted February 18, 2004 Hi We have only just gone live and have a problem. When someone completes an order, the invoice correctly shows the order but ALSO it displays one of the attribute selections i.e. "PLEASE SELECT COLOUR- RED" Anyone PLEASE help me on this as I now have to send out an invoice with wrong information on it, where in the database can I delete this so it does not appear on the invoice? Thanks for any help thanks Rich "May the seam be with you"
richlewt Posted February 19, 2004 Author Posted February 19, 2004 Hi Here are what 2 of the orders are showing : Orders 1) First I need to be able to clean up the invoice manually, where in the database is the extra order info? 2) Any clues as to a fix? The only thing I can think of is I am using easy populate using VJ's great contribution for uploading all attributes from a spreadsheet. I noticed that I deleted one of the attributes so I have a gap in the number sequence which is where one of those wrong ones are being displayed. Could this have anything to do with it? Any help would be greatly appreciated. thanks Rich "May the seam be with you"
richlewt Posted February 21, 2004 Author Posted February 21, 2004 Anyone please know how to sort out part 1) above? thanks Rich "May the seam be with you"
richlewt Posted March 2, 2004 Author Posted March 2, 2004 Hi guys Can anyone PLEASE help me as I am having to hand out invoices with mistakes on them. If I could just edit the invoices first, that would at least get me going until I can solve what is causing the problem. The order confirmation that is sent to the shop is CORRECT with no wrong attributes showing. I would apprediate any help anyone could give. thanks Rich "May the seam be with you"
Recommended Posts
Archived
This topic is now archived and is closed to further replies.