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osCommerce

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check/money order orders processing...


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Posted

we have a customer that has placed an order by check and now we have received the check.. what is the next step for us to take? we have gone into the administration area and looked around in there and so far have just figured out how to change the status of the order from pending to processing.. what else do we do now??? thank you!

Posted

Pay the check into a bank, make sure it clears, pack the order, send it and change the status to shipped. What did you think you had to do? :huh:

Posted

i understand that, but we are set-up through a drop-shipper and were wondering if there is an application included to where it places the orders or whether we would have to go in there ourselves and order the merchandise for every single order...

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