Guest Posted February 15, 2004 Posted February 15, 2004 Hi there, I just had a new website installed and I am having trouble with the shopping cart. When a customer pays by PayPal, the shopping cart does not empty - it keeps the items in it. I don't have this problem when the payment method is check/money order; this problem is just happening with PayPal. Has anyone else had this problem? Does anyone know how to fix it? I am a neophyte when it comes to configuration, so I will need some hand-holding! Thanks for your help!
Guest Posted February 15, 2004 Posted February 15, 2004 This will happen if they do not hit "continue" after paying through Paypal..to fix you can use either of these: http://www.oscommerce.com/community/contri...ons,1753/page,8 http://www.oscommerce.com/community/contri...ons,1352/page,7 Then the only way the cart will not empty is if they do not actually process the payment with paypal.
Guest Posted February 15, 2004 Posted February 15, 2004 Thanks for your response - I wondered if it was something like that, but it turns out that it wasn't - I was still having problems even after hitting continue. The PayPal payment was completed but the shopping cart wouldn't empty! I got some help from the website designer - he had to change some code in the checkout_paypalipn.php file so that the cart would empty. It seems to be working fine now! :)
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