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osCommerce

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AOL Compatablility


jstvnson

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Actually I did. We have had calls from people that say that they can not get into the shopping cart, send their credit card information, etc. and ask me (since I am the e-commerce service manager) why it will not work for them. The first question I ask them is, 'Are you using the AOL browser?' 99% of the time their answer is 'yes'. I have even walked them through it over the phone having them use IE or Netscape and it works for them there (I have tested it in Opera, Netscape, IE and Mozilla and works great in all). If I put a clause on the introduction page asking them not to use the AOL browser, most of not all of them will ignore it. And I am not sure if there is a JavaScript code to check for the AOL browser. If there is, then I could redirect the AOL users and inform them of the situation.

 

Any tips out there?

 

John

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Yep Stonejunkie, I am now adding a live help desk so I can answer that problem. But there is one kink in it.....IT IS WRITTEN IN PHP!!! And I think that is where AOL Browser is having the problem. IF ANYBODY out there knows what AOL Browser Identifies itself as...PLEASE post it here...so I can check for it and redirect the users.

 

Thank YOU!!!!

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If you have Check IP Address = True then AOL users will probably get problems because the proxy server can change IP for each page request.

 

Here are some stats for AOL browsers.

 

AOL's Browser v9.0 42.06% 6677

AOL's Browser v8.0 33.07% 5250

AOL's Browser v7.0 13.41% 2129

AOL's Browser v6.0 6.40% 1016

AOL's Browser v5.0 4.31% 684

AOL's Browser v4.0 0.52% 83

AOL's Browser v5.1 0.21% 34

AOL's Browser v3.0 0.01% 1

 

Summary:

 

There were 270,463 total hits analyzed

 

And a detail breakdown of V4 shows most actually use IE5+

 

Mozilla/4.0 (compatible; MSIE 4.01; AOL 4.0; Mac_PPC) 21.69% 18

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98; DigExt) 13.25% 11

Mozilla/4.0 (compatible; MSIE 4.01; AOL 4.0; Windows 98) 8.43% 7

Mozilla/4.0 (compatible; MSIE 6.0; AOL 4.0; Windows 98) 8.43% 7

Mozilla/4.0 (compatible; MSIE 4.01; AOL 4.0; Windows 95; EASY INTERNET R32/32bit) 7.23% 6

Mozilla/4.0 (compatible; MSIE 5.0; MSN 2.5; AOL 4.0; Windows 98; DigExt) 7.23% 6

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98; sureseeker.com; MindSpring Internet Services) 6.02% 5

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 95; DigExt) 4.82% 4

Mozilla/4.0 (compatible; MSIE 5.01; AOL 4.0; Windows 98; intrstar) 3.61% 3

Mozilla/4.0 (compatible; MSIE 5.01; MSN 2.5; AOL 4.0; Windows 98) 3.61% 3

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98; DigExt; sureseeker.com) 3.61% 3

Mozilla/2.0 (compatible; MSIE 3.0b; AOL 4.0; Windows 3.1) 2.41% 2

Mozilla/4.0 (compatible; MSIE 5.01; AOL 4.0; Windows 98) 2.41% 2

Mozilla/4.0 (compatible; MSIE 5.5; AOL 4.0; Windows 98; Compaq) 2.41% 2

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98) 1.20% 1

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98; DigExt; AT&T WNS5.0) 1.20% 1

Mozilla/4.0 (compatible; MSIE 5.5; AOL 4.0; Windows 98) 1.20% 1

Mozilla/4.0 (compatible; MSIE 6.0; AOL 4.0; Windows 98; YComp 5.0.0.0) 1.20% 1

 

Summary:

 

There were 270,495 total hits analyzed

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