sezcor Posted February 5, 2004 Share Posted February 5, 2004 I was pulling my hair out with the unrouteable mail domain error (see below). ******************************************************** This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] unrouteable mail domain "somehost.com" ******************************************************** I sifted through all the posts, and could not find a solution. In the end, after 2 long nights, here is how I finally got around the error: 1. Download and incorporate the following contribution: http://www.oscommerce.com/community/contributions,901 2. Make sure you incorporate the changes to both email.php files (one is in /catalog/includes/classes, the other is in /catalog/admin/includes/classes) 3. Make sure you put the "class.smtp.inc" in both directories Some of you may have already tried this, and are saying it doesn't work, or your SMTP server doesn't require authentication. But the problem isn't authentication if you get the "unrouteable mail domain" error, it is the fact that you are trying to send an e-mail to the outside world (any e-mail address that isn't in your domain) from "nobody". Hence, make sure you fill in BOTH the From fields, as well as the other necessary fields, and I assure you this will fix the problem. I had overlooked the fact that there were 2 from fields, and after reading through a hundred or so posts with this problem, I guess others had overlooked this also. Good luck - I am going to get some sleep. Link to comment Share on other sites More sharing options...
Guest Posted February 5, 2004 Share Posted February 5, 2004 Thanks, Kirk - I've been searching for the same solution - hope this works. ! quick question: do you REPLACE the SMTP code in email.php or do you ADD the code in this contrib to what is already there? thanks - keeping my fingers crossed... :unsure: Link to comment Share on other sites More sharing options...
sezcor Posted February 6, 2004 Author Share Posted February 6, 2004 Hi Mike, Very good question - you actually replace the first part of the code (ie. up to but not including the "else" statement. The code still works if you don't replace the first part of the code, but it will try and send 2 e-mails out (one which as we know will have the unrouteable domain problem from "nobody"). The code beneath the else statement is for those using sendmail instead of smtp. Let me know how you go, I am curious to see if others have had success. Good luck. Kirk Link to comment Share on other sites More sharing options...
Chris-DivRivals Posted February 16, 2004 Share Posted February 16, 2004 This worked for me as well, but I believe that contribution has a problem. While I am now able to send emails using SMTP Authentication, HTML emails are being generated incorrectly. When you send via HTML, it sends the message to the SMTP server in both HTML format (text/html) and TEXT format (text/plain) as a multipart message (multipart/alternative). Because the author of that script is only sending the TO and FROM into the header and not including the multipart/alternative settings, email software that receives it probably won't be able to decode it (Outlook can't). Here's an example of what SHOULD be in the header of a multipart email: Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="=_3873873873873" Then each part in the body is divided by the boundry (plus a leading '--'). When I read an email sent using osCommerce and that SMTP contribution, it has the content info in the body but not in the header so Outlook doesn't realize its multipart and shows everything as text (very ugly looking)... an example email as read in Outlook (the first is the text part, the second is the html part): --=_3873873873873 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit Dear Chris This automated email is to confirm you are now a registered user ...etc etc etc... --=_3873873873873 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Dear Chris<br><br> This automated email is to confirm you are now a registered user ...<b>etc etc etc...</b> <br> --=_3873873873873 Unfortunately, I'm not a PHP expert so I don't know how to fix this scripting problem. Anyone else notice this same issue?? If so, how do you fix it? That SMTP contribution was written by chen binghua, however I can't find anyway to look this person up, and his script has no contact data. Thanks in advance! Chris Link to comment Share on other sites More sharing options...
CatDadRick Posted March 1, 2004 Share Posted March 1, 2004 Hi, 1. Download and incorporate the following contribution: http://www.oscommerce.com/community/contributions,901 I installed this contrib, but I can't get it to work. After installing it and configuring it as per Ray Knapp's instructions everything seems OK except that I cannot send mail. No error message and no sign that the mail did not get delivered except that it's never received by the addressee. Also, today I discoverred that during the checkout process, in the last stage, confirmation, when the customer presses the "Confirmation" button they are sent to a blank page. I checked the error log and found this entry that coresponds... PHP Fatal error: Cannot redeclare class smtp in catalog/includes/classes/class.smtp.inc on line 12 I tried removing line 12 in class.smtp.inc but then email.php complains that class smtp is not defined. Has anyone had this problem or know how to fix it? I tried to locate an address for the Author or Ray Knapp but had no luck there. Thanks, CatDadRick Link to comment Share on other sites More sharing options...
aurora_gfx Posted April 27, 2004 Share Posted April 27, 2004 Hi There, Try using: include_once(DIR_WS_INCLUDES . '/classes/class.smtp.inc'); instead of: include(DIR_WS_INCLUDES . '/classes/class.smtp.inc'); Regards Mark Link to comment Share on other sites More sharing options...
inspire Posted April 28, 2004 Share Posted April 28, 2004 The readme says that you can't use the extra order emails with this contrib. Is that still the case? Doesn't anyone know of a different contrib that fixes this problem but still allows you to use the extra order emails? Link to comment Share on other sites More sharing options...
burt Posted April 28, 2004 Share Posted April 28, 2004 http://www.oscommerce.com/forums/index.php?showtopic=85098 Link to comment Share on other sites More sharing options...
inspire Posted April 28, 2004 Share Posted April 28, 2004 Thanks for the reply. I had previously found that thread through searching. The problem is that I don't have an Admin section to my cpanel so I can't figure out if I have a limit or not. In addition, I just set up this installation of OSCommerce and have only two users which are test users. I've only sent out a few emails and this problem has been apparent since the beginning. So I don't think the email limit is the problem. But I'm willing to check anything. Any idea on where else I might check to see if there is a limit or to check the "Web Host Manager" setting? Link to comment Share on other sites More sharing options...
jpldisplays Posted August 4, 2004 Share Posted August 4, 2004 Seems I have also been a victim to our Host removing the Nobody option so I had to install the SMTP Contrib as well.. A couple of things I had a problem with and it seems other people have also had it as it is mentioned here and in other threads.. It is a bit of a pain not being able to get the extra order emails but you can do somthing about this. in catalog/includes/classes/email.php find the line that says: $send_params['recipients'] = array "$to_addr"); Simply add yourself another address here so you get a copy of the mail. $send_params['recipients'] = array "$to_addr","your extra email address"); This will work fine but you will also get a copy of the signup email which is not so bad I guess.. Don't wory about the admin email.php otherwise you will get order update emails as well. The other problem I found after installing and it is mentioned elsewhere in the forum is that once the contrib is installed then it simpl sends blank emails. I found this was because I copied and pasted the code from the readme and if you check the follwing line: // The body of the email $send_params['body'] = "$this->output"; You will notice that there is not a line feed at the end of the "//The body of the email" so if you copied and pasted as I did the $send_params line is actually moved up one line which of coarse is commented out, you may need to scroll accross as mine was right of the page and I did not see it either at first.. Trivial stuff!! JPL Link to comment Share on other sites More sharing options...
chrisb009 Posted August 27, 2004 Share Posted August 27, 2004 Just wanted to add my two cents.....this really helped me in setting up the smtp script....thank you all for your contributions.....us "newcomers" to php really appreciate it!! Link to comment Share on other sites More sharing options...
damienmonk Posted November 11, 2004 Share Posted November 11, 2004 Yes Thank you all and Thank you paul. I just missed the paste thing also. I was able to fix it from your post Link to comment Share on other sites More sharing options...
michaelg Posted November 11, 2004 Share Posted November 11, 2004 Hi all, The problem I have encountered is that my host (a free hosting company) does not permit smtp on free accounts. Can I assume correctly that this contribution would allow me to send confirmation emails out via another smtp server thereby bypassing my own hosting company? Or is my newbieness showing? I have installed the contribution, have included the smtp.inc in both locations, have edited email.php in both locations taking care to insert call necessary line breaks. Can someone review my work below and see if I have covered everthing correctly? I've substituted my own domain name (www.etc.com) with MYDOMAIN.COM, I would be interested to know if I have the syntax correct here too, especially in the helo field, which I am unfamilar with. Should something be included in the "from" sections also? if (EMAIL_TRANSPORT == 'smtp') { // return mail($to_addr, $subject, $this->output, 'From: ' . $from . $this-//>lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers)); //I have replaced the 2 lines above with this section // begin smtp authentication include(DIR_WS_INCLUDES . '/classes/class.smtp.inc'); // The smtp server host/ip $params['host'] = 'smtp.MYDOMAIN.COM'; // The smtp server port $params['port'] = 25; // What to use when sending the helo command. Typically, your domain/hostname $params['helo'] = 'MYDOMAIN.COM'; // Whether to use basic authentication or not $params['auth'] = TRUE; // Username for authentication $params['user'] = '[my userid for my email service]'; // Password for authentication $params['pass'] = '[my email service password]'; // The recipients (can be multiple) $send_params['recipients'] = array("$to_addr"); $send_params['headers'] = array("From: $from", "To: $to_addr", "Subject: $subject"); // This is used as in the MAIL FROM: cmd // It should end up as the Return-Path: header $send_params['from'] = ''; // The body of the email $send_params['body'] = "$this->output"; is_object($smtp = smtp::connect($params)) AND $smtp->send($send_params); // end smtp authentication //I have replaced the 2 lines above with this section } else { return mail($to, $subject, $this->output, 'From: '.$from.$this->lf.implode($this->lf, $this->headers).$this->lf.implode($this->lf, $xtra_headers)); } } Also my admin email options are set to: E-Mail Options E-Mail Transport Method smtp E-Mail Linefeeds CRLF Use MIME HTML When Sending Emails false Verify E-Mail Addresses Through DNS false Send E-Mails true Regards Michael Link to comment Share on other sites More sharing options...
4riders Posted December 3, 2004 Share Posted December 3, 2004 i added the smtp contribution too. so the mails now arrive but they have no text inside of the body.... can anyone help cheers oli Link to comment Share on other sites More sharing options...
RexNomad Posted December 30, 2004 Share Posted December 30, 2004 This is probably very simple, but so far I have not been able to spot the problem. I added the SMTP contrib, and now I get the following: Warning: Cannot modify header information - headers already sent by (output started at d:\bin\apachegroup\apache\htdocs\catalog\includes\classes\class.smtp.inc:361) in d:\bin\apachegroup\apache\htdocs\catalog\includes\functions\general.php on line 29 I know that the normal reasons for this error have to do with prints or extra lines in your include files, but I have checked all of that and have not found the problem. I used the class.smtp.inc file directly from this contribution. I am picking up a project that someone else had started, worked on periodically and abandoned, so I am not completely certain that all of the files in the original distribution are in their virgin state. Thank you for any input you can give me on this problem. Rex Link to comment Share on other sites More sharing options...
Guest Posted December 30, 2004 Share Posted December 30, 2004 the headers already sent is a common issue in the knowledge base, means you have an error in class.smtp.inc search knowledge base for headers already sent one thing i fould on windows servers is you can not use the 'alias' No: Customer Service <[email protected]> Yes: [email protected] Link to comment Share on other sites More sharing options...
webhosting4u Posted January 8, 2006 Share Posted January 8, 2006 I was pulling my hair out with the unrouteable mail domain error (see below). ******************************************************** This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] unrouteable mail domain "somehost.com" ******************************************************** I sifted through all the posts, and could not find a solution. In the end, after 2 long nights, here is how I finally got around the error: 1. Download and incorporate the following contribution: http://www.oscommerce.com/community/contributions,901 2. Make sure you incorporate the changes to both email.php files (one is in /catalog/includes/classes, the other is in /catalog/admin/includes/classes) 3. Make sure you put the "class.smtp.inc" in both directories Some of you may have already tried this, and are saying it doesn't work, or your SMTP server doesn't require authentication. But the problem isn't authentication if you get the "unrouteable mail domain" error, it is the fact that you are trying to send an e-mail to the outside world (any e-mail address that isn't in your domain) from "nobody". Hence, make sure you fill in BOTH the From fields, as well as the other necessary fields, and I assure you this will fix the problem. I had overlooked the fact that there were 2 from fields, and after reading through a hundred or so posts with this problem, I guess others had overlooked this also. Good luck - I am going to get some sleep. I tried this and now when I set SMTP I am getting errors in the shopping cart when it tries to send mail. Warning: send(Mail.php): failed to open stream: No such file or directory in /home/username/public_html/includes/classes/email.php on line 501 Warning: send(): Failed opening 'Mail.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/username/public_html/includes/classes/email.php on line 501 Fatal error: Undefined class name 'mail' in /home/username/public_html/includes/classes/email.php on line 514 I use SMTP v1.2 and the update of the email.php. Any ideas? Slingshot Sometimes Known As CJ Link to comment Share on other sites More sharing options...
webhosting4u Posted January 8, 2006 Share Posted January 8, 2006 I tried this and now when I set SMTP I am getting errors in the shopping cart when it tries to send mail. Warning: send(Mail.php): failed to open stream: No such file or directory in /home/username/public_html/includes/classes/email.php on line 501 Warning: send(): Failed opening 'Mail.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/username/public_html/includes/classes/email.php on line 501 Fatal error: Undefined class name 'mail' in /home/username/public_html/includes/classes/email.php on line 514 I use SMTP v1.2 and the update of the email.php. Any ideas? Additionally, I have looked through the files and I do not see a mail.php file. I did not have this issue with the previous email.php files. Slingshot Sometimes Known As CJ Link to comment Share on other sites More sharing options...
♥Vger Posted January 9, 2006 Share Posted January 9, 2006 File names are case sensitive. There is a mail.php file, but no Mail.php file. Vger Link to comment Share on other sites More sharing options...
webhosting4u Posted January 9, 2006 Share Posted January 9, 2006 File names are case sensitive. There is a mail.php file, but no Mail.php file. Vger OK, I am game....where is the mail.php file? I have looked through all the folders and did not see it, also, the SMTP v1.2 or the mail2 contribution has it has Mail.php. Slingshot Sometimes Known As CJ Link to comment Share on other sites More sharing options...
Guest Posted March 24, 2007 Share Posted March 24, 2007 Hi I am hoping that despite the age of this thread, someone will still be able to help me. I have installed the smtp contribution and have the same error as someone else posted above: emails are now being sent (finally!) but they look awful. I have fancier invoice and packingslip installed and it seems that I need to do something extra to get these two working together. At the moment the email arrives with this : --=_51e8625b26a0b75a7ad784242a706a74 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit Equestrian Sport Products ------------------------------------------------------ Order Number: 86 rather than my neat html invoice (which works on all my other sites/other servers, where I do not have a sendmail problem). If anyone has any idead, I would be really grateful for the help. Link to comment Share on other sites More sharing options...
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