Guest Posted January 23, 2004 Share Posted January 23, 2004 In the last 2 days I have had 4 AOL customers purchase from my site, I am very happy AOL users can even buy from my site though since I had trouble with that. Every one of the AOL customers either entered an invalid email address OR AOL is bouncing the emails from my site. Anyone else seeing the same thing happening? I know AOL plays buy there own rules and was wondering if there were something I could do. Link to comment Share on other sites More sharing options...
1quicksi Posted January 23, 2004 Share Posted January 23, 2004 There are many threads concerning AOL, search is your friend ;) One thing to do is to make sure you have your reverse DNS working. knowledge base | Contributions | Search Link to comment Share on other sites More sharing options...
Guest Posted January 23, 2004 Share Posted January 23, 2004 thanks, I think my reverse dns isnt working.. learning every day WARN Mail server host name in greeting WARNING: One or more of your mailservers may be claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). This probably won't cause any harm, but may be a technical violation of RFC821 4.3. I figure this is what you are talking about Link to comment Share on other sites More sharing options...
Guest Posted January 23, 2004 Share Posted January 23, 2004 my reverse dns is okay per the link I found in another post OK. All of your mail server(s) have reverse DNS (PTR) entries. RFC1912 2.1 says you should have a reverse DNS for all your mail servers. It is strongly urged that you have them, as many mailservers will not accept mail from mailservers with no reverse DNS entry. The reverse DNS entries are: Link to comment Share on other sites More sharing options...
1quicksi Posted January 23, 2004 Share Posted January 23, 2004 I will save you the headache I had of talking to a zillion AOL people about this issue and getting bouced around as I had the same problem. But reverse DNS was pointing the wrong way for us. Call: 888-212-5537 This should be the AOL mail support team. You want to make sure you talk to a tech. knowledge base | Contributions | Search Link to comment Share on other sites More sharing options...
Noobish-n-stuff Posted January 23, 2004 Share Posted January 23, 2004 you know, if most of my cutomers weren't using AOL, i think i would quit trying to make my site AOL compitent. it seems like hey don't want their users to go anywhere but where they point them (sponsored sites) sorry, no help here. i just had to vent for a second and this looked like a good enough place as any. "maybe i'll put a big warning in my index for AOL users, GET A DIFFERENT ISP!!!" :) Link to comment Share on other sites More sharing options...
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