Guest Posted January 7, 2004 Share Posted January 7, 2004 Well hello guys/girls. Have not had many problems with my site so I havn't been out here in a while However I did get this message today in my E-Mail box: Authorize.Net Merchant, Your script timed out while we were trying to post transaction results to it. Transaction ID: 527922510 Transaction Result: This transaction has been approved. The following message was displayed to the customer: ------------------------------An error occurred while trying to report this transaction to the Merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. :unsure: Any Idea on what could be causing this? I have tested this with my own credit card and I got the same message. !!! The really bad part is that the orders are not showing up ON mysite. So unless people tell me they ordered something I cann't see it!!!! they are getting this message right after they confirm everything during checkout. and BEFORE the last page of checkout. Any help would be great! Thanks Charles Link to comment Share on other sites More sharing options...
Guest Posted January 7, 2004 Share Posted January 7, 2004 any changes in the last little while? to the site or the server? try generating another key and see what happens Link to comment Share on other sites More sharing options...
Guest Posted January 7, 2004 Share Posted January 7, 2004 The only thing I have added in the last 24-48 hours is the monthly sales report Contribution. Do you think that could have messed this up? Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2004 Share Posted January 8, 2004 sniffle sniffle.... after sleeping on htis and NO ONE (one exception) has any clue on this. Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2004 Share Posted January 8, 2004 if you have a backup prior to your last mod, you could try that. but, first, backup backup backup, your current. then restore the prior version (dont need to restore the database unless it doesnt work) and then see what happens. if it does work, you have solved your problem. Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2004 Share Posted January 8, 2004 I had a similar problem on a client server the other day - the problem was due to the time setting on the server being incorrect - there is a time limit for transactions - if the timestamp is incorrect it may well time out. I posted something on this in Tips and Tricks. HTH Matti Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2004 Share Posted January 8, 2004 I have had that same problem before... I have checked with my hosting company and they said that it is all good... I can check today though Link to comment Share on other sites More sharing options...
Guest Posted January 9, 2004 Share Posted January 9, 2004 Make a file time.php using the following: <?php echo time(); ?> This will will return the current Unix timestamp on your server - check its accuracy. Matti Link to comment Share on other sites More sharing options...
Guest Posted January 9, 2004 Share Posted January 9, 2004 OK will do... Question though..... How do I view the output? :0 not much of a PHP guy but that sounds really good Idea... Can I put the server time in my footer down by the date? Might be a good idea!>! Thanks man for all your help Link to comment Share on other sites More sharing options...
Tuan Le Posted July 6, 2004 Share Posted July 6, 2004 WholesaleMN, Did you fix the issue mentioned above? Link to comment Share on other sites More sharing options...
Tuan Le Posted July 6, 2004 Share Posted July 6, 2004 When you run into the timed-out problem, is that specific transaction listed in under the "Unsettled Transactions" log of your Authorize.net account? Thanks Link to comment Share on other sites More sharing options...
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