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HELP: UK Shop using 2Checkout comes up in Dollars


Leyton

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Please help. I am using 2Checkout as my payment processor and I have set up a shop in the UK with Pound Sterling as the currency.

 

Everything works well, however when a user puts an item in their shopping cart and then selects 2Checkout as the method of payment it takes them to their site BUT the figure is in dollars and has not been exchanged to a greater value.

 

Is there a way that before the data our end gets submitted to 2Checkout it checks the current conversion policy and works out how much to charge in dollars?

 

Many thanks

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Sounds more like a problem with 2checkout than osCommerce? What currencies have you got on your account with 2checkout? If you have multiply currencies set up then folks can pay in ?'s and you can then convert later - at a time suitable to yourself. However, at the moment, with the falling rate of the dollar against the uk pound trading in dollars is not a good idea, if you then have to convert to pounds. The dollar has dropped from 1.45 to 1.81 approx. (against the pound) within the past 12 months.

 

If folks are paying by credit card, and their currency is the USDollar they are still able to pay you in UK pounds - and then they get their transaction converted to US Dollars by their credit card company, and they pay the costs of the conversion.

 

Vger

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Okay, a quick check of 2checkout's faq's tells me that they only deal in US dollars, which is why your customers are seeing us dollars and not pounds. The problem can be resolved by offering them the option of paying in US Dollars and if 2checkout is your only payment method - only in Dollars. UK customers will then get the dolars converted to UK pounds by their credit card company and will pay for the conversion (which they won't like at all!). There is a currency exchange rate update feature within osCommerce, but it is a manual update which you would need to run once or twice a day - but this is only relevant if you operate in multiple currencies. Vger

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