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UPS Shipping Problem


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When I choose UPS as my shipper I run into a problem during checkout. The checkout process hangs at the shipping information page. Clicking continue only refreshes this page. I can get to the billing info page if I click checkout at the top right, but then it checks out without charging for shipping. Also, the ground shipping option shows the price, but not the description of the shipping price.

 

This is the first time I have tried this cart. I have read through all of the wiki and every relevant forum search I can think of and I am totally stuck. If anyone can point me in the right direction I would really appreciate it.

 

Thanks,

Curt Jazwiecki

[email protected]

419-354-0103

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double check your server info in admin, and what version of php you are running. for usps not contacting, you need to have usps enable your account to connect to the production server, even though you may have an account # and password, doesnt work that way at all.

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When I choose UPS as my shipper I run into a problem during checkout. The checkout process hangs at the shipping information page. Clicking continue only refreshes this page. I can get to the billing info page if I click checkout at the top right, but then it checks out without charging for shipping. Also, the ground shipping option shows the price, but not the description of the shipping price.

 

This is the first time I have tried this cart. I have read through all of the wiki and every relevant forum search I can think of and I am totally stuck. If anyone can point me in the right direction I would really appreciate it.

 

Thanks,

Curt Jazwiecki

[email protected]

419-354-0103

OK. Here is what I encountered:

 

for USPS, I was never able to make it work, even I could have usr/pwd. Never

 

fro UPS, some times, it seems not stable, that is , it may suddently run into a page not found when check out, but if I try it again, it may come up. Sometimes it looks perfect. The reason I know this is when I turn UPS off, everything works good, that's why I know must be something wrong with UPS.

 

Today, as 1/6/2004, morning, everything is good, but afternoon, I never made UPS work, alway a Page not Found error, I dont know whether UPS is stopped. I also has a back up site which worked very well, I tried that too. UPS stopped working tooooo!!!!!

 

 

What can I do now???????? Thanks!!!!

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you never stated what version of php you are running. try having the apache server restarted too. for usps you need to have the post office enable your user id to the production server, else it will never work. you would have to rewrite the module which sends out to the test server

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  • 2 weeks later...

I've found a solution to the UPS shipping problem with Ground Shipping, at least for 2.2CVS. Add this line to the /includes/modules/shipping/ups.php file, where it lists all the different types of shipping:

 

'GND' => 'Ground',

 

This will allow it to continue and not get hung up. I don't know how it affects commercial vs. residential shipping rates, but at least it will let your customers complete the transaction :)

 

HTH

 

-Elizabeth

Visit www.phpbuilder.com for more info about PHP

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  • 2 weeks later...

I tried the fix, and it works, sort of. When I hit continue, I get this:

Warning: Cannot modify header information - headers already sent by (output started at /web/daleo/public_html/shop/includes/modules/shipping/ups.php:264) in /web/daleo/public_html/shop/includes/functions/general.php on line 23

 

But if I go to checkout up top, it goes through fine. Any suggestions?

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