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purchase downloads


ryguy

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i posted this prob awhile back...still having the same problem:

 

customer puchases a downloadable product, checks out, clicks to download the file. File downloads however is missing information ie..becomes corrupt.

 

so say for example a customer purchases an image the image will have lines through it etc. I have done some troubleshooting and here is what i have come up with.

 

*when downloading internally (ie access the site from an internal address without going through a router it works fine.

*have tried swapping routers out...same issue. (router works perfect for all other purposes..ie downloads..webpage serving...etc...

*have redone this site a number of times with the same problem

 

also note every once in awhile the site will load with random characters placed in random spots on the site...not a huge issue...just wondering why that happens...

 

any help would be GREATLY appreciated.

 

ry

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