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big problem!!! my account not functioning checkout


cwdmark

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hi all,

 

i have a big problem. i just recently was running 2.0 or 2.1 from about 2 years ago, and went to upgrade to 2.2.

 

everything went smooth. all products up, all customers, etc.

 

but when i go to place a test order at http://kennedymint.com/index.php after the person create's their account, you see what happens. somehow it doesn't store the address typed in!

 

here's what i noted in mysql:

in customers:

customers_default_address_id is set to 0, not 1

customers_newsletter is null instead of 0

 

then under orders:

all it captures is billing information, not customer name, address, or delivery address and etc.

 

it does capture items and orders in orders field.

 

 

order does NOT show under Pending in admin console.

 

 

i believe what the main problem is that the default customer address entered off of https://kennedymint.com/create_account.php is not storing some of the customers info.

 

what's the problem?

 

 

thanks a bunch,

mark

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ok, i also checked under address_book in mysql, and what i typed in is there, so it is storing the initial address entered.

 

so here's what's happening:

in customers, customers_default_address_id is not getting set to 1

in orders, customers_address_format_id is not getting set to 2

in orders, delivery_address_format_id is not getting set to 2

in order_status_history, the record for the order just placed is not getting stored

in orders_total, the record for the order just placed is not getting stored

 

now i just have to find out why those numbers aren't getting set and why that other order info isn't storing.

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