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Paypal and Cookies


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I'm getting strange emails from users, telling me that they can't access paypal when using my shop.

 

they are getting an error message telling them that they're cookies aren't set correctly, but whenever they've tried to use paypal direct or through ebay, they've had no problems at all.

 

Has anyone else had this problem? Is there a fix?

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  • 1 month later...

I'm finding that too.

 

I tested it with a dummy paypal account and it worked fine for me, but 2 other people whom I had test it had the messages you are talking about. One went into his browser settings and set it to prompt for cookies and then it worked for some reason.

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Yeah, I have found this is a common problem for a lot of my users.

 

I am using paypal ipn too, which I had hoped would solve my paypal problems, (though it has solved the awful 'customers not clicking continue button' problem, yay!)

 

But I am still finding a whole bunch of customers unable to use paypal because of cookies...

 

can anyone lend us a hand?

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