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osCommerce

The e-commerce.

Unable to access admin


greysun

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Posted

I am taking over where the last employee didnt leave any of the user names and passwords for the admin panels. Is there a way to get in around the user name and password

 

I tried adding a new user name and password in the admin table but encryption is enabled so I think that may be why its not accepting the password.

 

I was told before that I could delete the original password and add my own but again after I deleted it i realized encryption is enabled. so now I am stuck without even the original admin password.

 

I am in a real bad spot here can any one help me?

Posted

Ok I managed to get enough info to get an email back with the password but now that I am in there how do I change the admin password to what I want?

Posted

whatever the admin log in screen uses. im not sure. it is a default load of osc

I havent done anything special. I just need to change the admin password. I am having a little trouble finding my way around now. Could be because I have been staring at it for 10 hours LOL

Posted

I am assuming he is using the admin contribution, you should be able to create another user. Do this, then logout, then log back in with the new user to make sure you have access. Then you can delete the old admin user and then create another new one. Keep a backdoor user name and password, and store that with the company backup data in the safety deposit box (you do keep company backups in a safety deposit box done you?) That way, if you leave, the company will know a backdoor password to get in. In fact, all the supervisor passwords should be stored in the safety deposit box (the ones that do not change, ie the service passwords, etc)

Posted

oh, I was not aware of this contribution.

Thanks for the info I will take a look myself.

10 hours eh? They sure left you with a headache, good luck.

Sometimes you're the dog and sometimes the lamp post

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Posted

acctually I dont have any mods installed. Unless h-sphere has a modded version it installs by default. I am not sure what you mean about safety deposit box. I do not see any info about this. I will check out that mod though. For now I did find the area to change the password. Sometimes it amazes me how easy the answer is once I know what it is :)

 

thanks everyone for all your help

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